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"The location can't be beat. There is shopping, restaurants, the tube, and Buckingham Palace, and theaters all very close. The staff a the hotel are wonderful and helpful. The hotel is lacking a restaurant, but since there is so much nearby, it doesn't really matter much."

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"No toilet paper in my room, otherwise 5 stars."

"Only one electrical outlet worked in the room. "

"Great breakfast. Close to Waterloo Station. Friendly staff very helpful with directions. Would definitely stay there again. "

"So clean and fresh and nice staff! Deserve much higher reputation/grade. "

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Nice staff, clean hotel, convenient for Kings Cross. We felt safe there and would stay there again."

"For a hotel this close to the airport it was pleasingly quiet and suited my purpose. Dining and breakfast is no-fuss. There is an extra charge for parking which i limited."

"Taxi had a hard time finding "