The elevator is not working have to climb to 6 floor. The reception in the evening was totally not willing to do anytjing to help. The room we prepaid are sold out they ask us to stay in another room and next day check out to recheck in. The reception in the evening is totally like a robot keep saying that she can not do anything to help us.
The cleaning lady was nice and the reception in the day time was ok.
The reception in the evening is totally unacceptable and not willing to do anything just listen to music in ear phone. Whatever we ask just say I cannot help.