โรงแรมและที่พักในเซอร์แมท

"การบริการไม่ค่อยโอเค จองห้องพักไปสองห้องรีเควทขอห้องติดกันได้คนละชั้น น้ำไหลไม่แรง แอร์ไม่มี ร้อนมาก ไม่สามารถเปิดหน้าต่างไดิเปิดระเบียงไป ติดกับห้องข้างๆ พัหอยู่ชั้น1 ได้ยินเสียงดัง อาหารเช้าน้อย ขอกาต้มน้ำร้อนไปสกปรกมาก โดยรวมแย่ไม่สมกับราคา"

"We had a beautiful room with two balconies, both with Matterhorn view! The room was clean, the bed linen was so nice to sleep in - AND there was a bathtub. The staff and the receptionist was very sweet and helpful with routes and so on! Furthermore, free spa at the nearby hotel with outdoor jacuzzi. Very nice breakfast."

"Our room was in the basement in a building next to the main hotel. Room was on the small side but had a good layout. Check in was a bit confusing as main hotel entry where you check in is one street level above room access and not directly connected. Breakfast was great and staff were nice and helpful. Good central location with easy access to all of Zermatt which is very walkable (but watch out for small electric taxis everywhere who do not care about pedestrians)."

"My experience at this hotel was excellent. The hospitality staff demonstrated a high level of professionalism, efficiency, and warmth from check‑in to check‑out. The facilities were clean and well-kept, contributing to a comfortable and pleasant stay. I would gladly return and recommend this hotel to others seeking quality service."

"อาหารเช้าดีมากกกก ห้องกว้างมีห้องน้ำอยู่ชั้นใต้ดิน อยู่ห่างจากกลางหมู่บ้านแต่เดินจากสถานีรถไฟไม่ไกล"

"วิวดีมากๆ บริการดี ถ้ามีโอกาสจะกลับไปอีกค่ะ"

"I cannot say enough about how helpful & friendly the staff were. The dining was exceptional and really enjoyed everything about our stay. The views were worth every penny."

"ห้องพักดี อาหารปานกลาง กาแฟอร่อย แต่ฝ้าห้องน้ำแตก และไม่มีแอร์"

"Our party of 9 three night stay in 2 Maxi Suite Panorama rooms was extraordinary. From our first contact with Nastasja through Expedia messaging, who was extremely responsive, arranged for pickup at the train station, early check in and a tour of the facility, absolutely made our arrival delightful. The hotel and rooms exceeded our expectations with spacious 3 bedroom suites with 3 bathrooms, a large living room, full kitchen, and beautiful views of Zermatt and the Matterhorn. Top this off with...

"The front desk is very nice. The room with Matterhorn view is very good location to see the Matterhorn."

"This hotel is awesome. A standout in Switzerland. So clean, so nice, and every amenity you could ask for. So glad we found it and wouldn’t stay anywhere else in Zermatt."

"Great"

"Everything was perfect!!"

"Excellent "

"ทุกอย่างดีทั้งหมด ที่สำคัญอยู่ใกล้สถานีมากขนกระเป๋า ไม่ไกล"

"Fabulous stay in Zermatt!! Everything was handled so well at this hotel! We were met at the train by Carlos who took care of everything! Check in was wonderful. The front desk staff were so personable and professional. Room was spacious; amenities well provided. Breakfast is very good. Piano player is such a nice addition. View of the Matterhorn while we ate. Singer in the bar in the afternoon is very good. Ate in the bar and Say Cheese. Very good staff and food. Easy to walk to countless other...

"I love the sight around and from the window, the room clean, quiet, staff friendly. What I didn’t like it was the dinner choices were not much to offer, I ordered a duck who looks ok. to order but the meat was very hard and chewy. The breakfast was better with more choices and friendly staff."

"Nice location, super nice staff. Great view of matterhorn. Definitely go back again"