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The Omnia

5.0 star property
The Omnia offers a mountain escape with a pool, massages, and attentive staff, all while enjoying stunning views. Relax and let us handle the details.

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Located near Sunnegga Ski Resort, The Omnia welcomes families. Enjoy mountain views from the sunny terrace or book a spa massage. Parents love the supervised childcare, giving them time to relax at the two pools or find a quiet moment in the library.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Single Room, 1 Queen Bed (Queen Double Room)

Basic Single Room, 1 Queen Bed (Queen Double Room) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Basic Single Room, 1 Queen Bed (Queen Double Room)

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room, 1 King Bed

Design Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Design Double Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ecksuite)

Suite (Ecksuite) | Living area | Flat-screen TV, DVD player

Suite (Ecksuite)

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, Mountainside (Matterhorn Suite)

Panoramic Suite, Mountainside (Matterhorn Suite) | View from room

Panoramic Suite, Mountainside (Matterhorn Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Panoramic Suite, Mountain View, Tower (Tower Suite)

Panoramic Suite, Mountain View, Tower (Tower Suite) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Panoramic Suite, Mountain View, Tower (Tower Suite)

  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Village Suite)

Suite (Village Suite) | Living area | Flat-screen TV, DVD player

Suite (Village Suite)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Double Room, 1 King Bed, Valley View

Standard Double Room, 1 King Bed, Valley View | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Standard Double Room, 1 King Bed, Valley View

10.0 out of 10
Exceptional
(6 reviews)
  • Valley view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Zermatt is home to The Omnia. Zermatt-Matterhorn Ski Paradise and Sunnegga Ski Resort are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Matterhorn Glacier Ride and Klein Matterhorn Cable Car are two other places to visit that come recommended. Take in the nearby slopes with downhill skiing and snowboarding, or try out other outdoor activities such as snow tubing and ice skating. Visit our Zermatt travel guide
Map
Auf dem Fels, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • Zermatt - Furi
    Zermatt - Furi
    5 min walk - 0.4 km
  • Sunnegga Ski Resort
    Sunnegga Ski Resort
    19 min walk - 1.6 km
  • Zermatt–Sunnegga Funicular
    5 min walk - 0.4 km
  • Zermatt-Furi Gondola
    13 min walk - 1.1 km

Getting around

  • Zermatt Gornergratbahn Station
    3 min walk
  • Sion (SIR)
    75 min drive

Restaurants

  • McDonald's
    2 min walk
  • Le Petit Royal
    2 min walk
  • Walliserkanne
    3 min walk
  • Backstage Hotel
    2 min walk
  • Manud
    2 min walk

About this property

The Omnia

Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise
Located close to Sunnegga Ski Resort, The Omnia provides free full breakfast, golfing on-site and a terrace. Indulge in a Swedish massage, a body treatment and reflexology at the on-site spa. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • A round-trip airport shuttle (surcharge), supervised childcare (surcharge) and a water dispenser
  • Concierge services, a 24-hour front desk and tour/ticket information
  • A banquet hall, 1 meeting room and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at The Omnia include thoughtful touches, such as bathrobes, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Baby monitors, highchairs and baby baths
  • Slippers and sound-insulated walls
  • Flat-screen TVs with DVD players
  • Children's dinnerware, children's books and art supplies

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Restaurants on site

  • The OMNIA
  • THE OMNIA Lobby/Terrasse

Things to do

  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Children's books
  • Children's dinnerware
  • Children's games
  • DVD player
  • High chair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Minibar
  • Room service

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 April to 4 June:
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 250.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CHF 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

This hotel is rated 5 stars.

Property is also known as

Omnia Hotel Zermatt
Omnia Zermatt
The Omnia Hotel Zermatt
The Omnia Hotel
The Omnia Zermatt
The Omnia Hotel Zermatt

Frequently asked questions

Does The Omnia have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from April 12 until June 4.

Is The Omnia pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Omnia?

This property doesn't offer parking.

What time is check-in at The Omnia?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Omnia?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does The Omnia provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Omnia located?

This family-friendly Zermatt hotel is within 2 mi (3 km) of Zermatt-Matterhorn Ski Paradise and Sunnegga Ski Resort. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

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Reviews

The Omnia Reviews

10

Exceptional

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 120 out of 127 reviews
Rating 8 - Good. 5 out of 127 reviews
Rating 6 - Okay. 1 out of 127 reviews
Rating 4 - Poor. 1 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

Reviews

Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arguably the best property I've stayed at. The front desk is the best. Helped me get a reservation at Chez Vrony the day before. Super friendly staff, the rooms were great, and the location can't be beat
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not luxe or special but the location was perfect along with the service.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Excellent staff and wonderful location. We spent 3 nights and all was wonderful. Truly 5 stars. Breakfast has so many options and again, staff were all amazing.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect! The staff is both friendly and very helpful. The breakfast was perfect every morning. Location is ideal!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Abdul Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good. Highly recommended

Short trip but super comfort. Ideal location and great servicd
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was magical entering this hotel on a little electric trolley via stone cave! I felt like James Bond. The staff was incredible and so helpful - they even remembered my activities that I had mentioned and asked me how they were. Breakfast was delicious!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, great staff, perfect location, and excellent spa! Nice attention to detail with a great turn down service, treats in the rooms and a wonderful breakfast.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Ramunas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent experience, world-class and super friendly staff, amazing room! Highly recommend to everyone!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
This place is 1st class all the way. The service was above and beyond, extremely kind and welcoming. I would recommend this hotel with no hesitation, definitely the best place to stay in Zermatt. Plus great spa services and breakfast.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, most kind and attentive staff. It feels like a 6 star hotel. Best hotel we stayed in Switzerland, we loved our time in The Omnia. Definitely coming back with our family.
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 6 stars , I would. The team was outstanding, great location , just an incredible stay , will definitely come back
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Staff top notch. Staff was super friendly and helpful. I would recommend this place to anyone visiting.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent . Will come back soon

Wonderfull staff ..from pick up at train station to welcome at hotel and then stay and final good bye .. they really make you feel like king .. you feel like you are on vacation and small to small request has been fulfilled .. they all are super nice .. will come gain .. view is great and food is excellent
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Temu

Liked: Cleanliness, amenities, property conditions & facilities
We had an absolutely magical time at The Omnia. Zermatt is already an incredible destination — especially in mid-February — but what truly made our short vacation unforgettable was our stay at this exceptional hotel The Omnia!! The property itself is beautifully modern, with high-quality amenities and a stunning room offering breathtaking views. Above all, the level of service was genuinely five-star. Every member of the team went above and beyond to make our stay seamless and memorable. From the reception staff — who made both check-in and check-out smooth and welcoming — to their thoughtful recommendations and assistance with restaurant reservations and activity planning, everything was handled with care and professionalism. The restaurant team was equally outstanding: warm, attentive, and incredibly professional, always ensuring that every detail was perfect. We had the pleasure of experiencing the hotel’s five-course dinner menu, which was simply delicious. We were honestly surprised to learn that the chef does not yet hold a Michelin star — in our opinion, it is well deserved. And perhaps the highlight of each day, after enjoying the mountains, was the spa. The outdoor heated pool and jacuzzi, with a direct view of the majestic Matterhorn, created a truly magical atmosphere. We will definitely be back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best

We had the most amazing stay at the Omnia this weekend. The staff were extremely friendly and looked after our every need. Cant fault a thing! They were extremely thoughtful to make an anniversary weekend unforgettable. The Omnia has made us customers for life this weekend, and we will be back many times in the future.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and hospitable. They elevated our stay not to mention the upgrade I got. Wow!! We will be back for sure!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Zeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We're customers for life. Highly recommend!

Everything was exemplary. Pre-trip communication and response time was incredible. The staff went above and beyond to help with every detail of our stay. The manager made it a point to introduce himself when we arrived. The room was 10/10, and the location is as good as it gets in Zermatt. Views of the town and the Matterhorn were breathtaking. I have been to Zermatt multiple times, and going forward, we will definitely be staying at The Omnia. It's everything you could ever ask for in a 5-Star, boutique hotel.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

KARLA GABRIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this hotel was simply wonderful, we chose it as part of our honeymoon, and I can only say that the service is spectacular, as are the hotel facilities, on our first night we had a small complaint with our room, so we only asked to be moved to another room, and our surprise was that they moved us to another room, much larger and with impressive views of the Matterhorn. Truly, many thanks to all who made our dream stay possible. And especially to Tob
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

kanako

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in many luxury hotels in the world including Four Seasons and Mandarin Oriental. However, this hotel the Omnia was the BEST stay ever. Attention to detail in beautiful design (architecture, furnishings, even the soap dish which looks like TBM- Tunnel Boring Machine- and attentive service were totally exceptional. Now I am staying at Park Hyatt Zürich and it looks so ugly compared to the Omnia. They don’t have any fundamental philosophy about creating a space. At the Omnia, I made a last minute appointment for the spa, and they made it happen. Phillip noticed I was near the lobby and he ran to tell me the appointment was actually created. Pool and spa area were gorgeous and relaxing. The library with the fireplace was a nice touch. Their collections of art books was better than New York public library. I learned how the design affects humans while staying at the Omnia. Life and living can be a theee dimensional (or four) art. Thank you so much for giving me the opportunity to stay there! Best of luck to the designers, architectures, management team and all the employees.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, till the we left firvour final ride to the station/transport, I felt like I was visiting my long lost Royal Family. Every interaction with our hosts and Omnia friends was magical and never did we ever hear the word NO for any request or need. Each and everyone of the team went over and above the normal efforts to assist. Each conversation or request ended with “is there anything else you need or that I can do for you?…) Nancy and I cant thank Christian, Anna and the entire team enough…. for all the warm hospitality and caring shown each and every day to us We hope to see you in February 2026 after the Milan Olympics!!!! Bravo!! Amazing work!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will officially be my first review. Ive been to a lot of hotels throughout my travels but this place ranks top 3 but will still be the first time I'm moved to leave a review. Every detail was thoughtout and the staff reaching out to me to help with getting to the property from train station was just a blessing after a long travel time. They made the effort at using my name the entire time. Welcomed with a drink and parted ways with chocolate...damn, so good. The views, the vibe and aesthic choices of the property, the center of town location, the people, the mountains, etc...again, I can't say enough. Zermatt was incredible but the hotel ameneties made it difficult to leave sometimes. I would leave early morning to explore and when I started back to the hotel I was equally eager to discover the property again and again. Thank you to the staff for making my first solo trip one of the most amazing trips ever.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Great staff and ambiance. Beautiful views and convenient location, close to town and trains.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must have on travel plans.

Swiss hospitality at its best.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I stayed in Switzerland!
Stayed 1 night in Mar 2025