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Hotel Monte Rosa

4.0 star property
Luxury Zermatt hotel connected to a shopping centre, 9-minute walk to Zermatt-Furi Gondola

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Photo gallery for Hotel Monte Rosa

Exterior
Property preview
Monte Rosa Suite, Mountain View | 1 bedroom, premium bedding, down duvets, pillow-top beds
Edelweiss Deluxe Room, Mountain View | Living area | Plasma TV
Equipment storage
Hotel Monte Rosa, near Matterhorn Glacier Ride, offers family-friendly luxury. Guests can golf, hike nearby trails, or enjoy winter ice skating. Relax in the sauna after outdoor activities. High-speed WiFi and babysitting services ensure comfort for all visitors.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Room service
  • Pet-friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Alpenrose Double Room

Alpenrose Double Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Alpenrose Double Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Enzian Superior Double Room

Enzian Superior Double Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Enzian Superior Double Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Monte Rosa Suite, Mountain View

1 bedroom, premium bedding, down duvets, pillow-top beds

Monte Rosa Suite, Mountain View

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Edelweiss Deluxe Room, Mountain View

Edelweiss Deluxe Room, Mountain View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Edelweiss Deluxe Room, Mountain View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Matterhorn Suite

Matterhorn Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds

Matterhorn Suite

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Whymper Suite

Whymper Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds

Whymper Suite

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed
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About the area

Map
Bahnhofstrasse 80, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Old Zermatt - ‬3 min walk

About this property

Hotel Monte Rosa

Luxury upscale hotel near Zermatt-Furi Gondola
Located close to Matterhorn Glacier Ride and Klein Matterhorn Cable Car, Hotel Monte Rosa provides a golf course, a nightclub and a terrace. Adventurous travellers may like the cycling and ice skating at this hotel. For some rest and relaxation, visit the sauna or the hot tub. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Additional perks include:
  • Outdoor pool access nearby
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • An outdoor tennis court, access to a nearby indoor pool and babysitting (surcharge)
  • Helicopter/aeroplane tours, concierge services and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and pillow menus, in addition to perks, such as free stocked minibars and bathrobes.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and deep-soaking baths
  • Plasma TVs with satellite channels
  • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

Hotel Monte Rosa is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
The property is a member of Historic Hotels of Europe.

Similar properties

Minibar, in-room safe, desk, soundproofing

Mont Cervin Palace

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 193 reviews
Mont Cervin Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 30 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 9-hole golf course
  • Bicycle rentals
  • Golf driving range
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool (guest access)
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift (80 centimetre wide door)

More

  • 2 buildings
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 13 April and 13 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 40 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 160.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 30 for adults and from CHF 20 for children
  • Airport shuttle fee: CHF 600 per vehicle (one way)
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monte Rosa
Hotel Monte Rosa Zermatt
Monte Rosa Zermatt
Monte Rosa Hotel
Monte Rosa Zermatt
Hotel Monte Rosa Hotel
Hotel Monte Rosa Zermatt
Hotel Monte Rosa Hotel Zermatt

Frequently asked questions

Does Hotel Monte Rosa have a pool?

Yes, this property has outdoor pool access.

Is Hotel Monte Rosa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 40 per pet, per night.

How much is parking at Hotel Monte Rosa?

This property doesn't offer parking.

What time is check-in at Hotel Monte Rosa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Monte Rosa?

Checkout is at 11 AM.

Does Hotel Monte Rosa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 600 per vehicle applies.

Where is Hotel Monte Rosa located?

Located in the mountains, this family-friendly hotel is 0.5 mi (0.7 km) from Zermatt-Furi Gondola. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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Hotel Monte Rosa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 163 out of 185 reviews
Rating 8 - Good. 13 out of 185 reviews
Rating 6 - Okay. 5 out of 185 reviews
Rating 4 - Poor. 3 out of 185 reviews
Rating 2 - Terrible. 1 out of 185 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, comfortable beds, kind people.
Stayed 1 night in Jul 2025

10/10 Excellent

Fasel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, lovely welcome and assistance Room was amazing, centrally located and simple but adequate breakfast Anyone looking for a hotel in Zermatt, look no further. Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic, quaint, cozy and comfortable. Home away from home ambiance.
Stayed 7 nights in Feb 2025

10/10 Excellent

Naoya

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and room.
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect in every sense! The staff at the hotel go above and beyond to make you stay an exceptional experience! Breakfast was amazing! I will tip my hat to the staff for finding an alternative means to getting us to the train station with three large suitcases and carrying on bags,as the main road where the electric shuttles ran were closed due to the scheduled marathon event.
Stayed 2 nights in Jul 2025

10/10 Excellent

J Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly service!
Stayed 5 nights in Feb 2023

10/10 Excellent

Prevesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Excellent breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monte Rosa is a timeless gem in the heart of Zermatt. The charm of its historic architecture is matched by warm, attentive service and a sense of quiet elegance that’s hard to find. Rooms are beautifully appointed—classic yet comfortable—with views that remind you why people have come here for generations. What makes Monte Rosa special isn’t just its legacy (it was the starting point of the first ascent of the Matterhorn), but the way it balances tradition with modern hospitality. The breakfast spread is generous, the location is perfect (right in the village center, yet peaceful), and the sister property access—especially to Mont Cervin’s spa—is a real bonus. If you’re looking for understated luxury and a strong sense of place, Monte Rosa delivers.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Highly recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived the gentleman behind the desk was so polite & hospitable - he made our stay so enjoyable- beautiful hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Zermatt

We stayed here before taking the Glacier express. The hotel has a wonderful location in the middle of town. Service was incredible, the room was very comfortable, everything exceeded our expectations, and we will definitely be staying there again.
Stayed 1 night in Mar 2024

10/10 Excellent

mat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People at the front desk are so kind
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Important to note that there is no driving in Zermatt so parking is in the adjacent town where you take the train in. Small vehicles will take you from the station to the hotel and everything is highly walkable. The hotel is well centered in the city and the staff is amazing. It's the oldest hotel in the city and has a lot of neat history.
Stayed 1 night in Aug 2024

10/10 Excellent

Samit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Monte Rosa has been exceptional. The location is walkable from Zermatt station. But the staff were the highlight of this hotel. They were super nice and very helpful.and it’s not a single person but the entire staff from front desk to room service to restaurant staff. Our room was very clean and spacious and I would definitely stay at Monte Rosa again and would strongly recommend anyone visiting to Zermatt.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Sara and Louis at the reception were very nice and willing to help us in many ways.
Stayed 2 nights in Sep 2022

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actualy were move over to Mont Cervin Palace (Sister property). Wonderful experience. Staff exceptional in every way. Helpfull and friendly. Property: wonderful. Great breakfast and breakfast staff. Pool was very nice. We were primarily hiking in the area so it was nice to have a pool available at the end of a long day in the mountains. Location: centre of the town. Everything is walkable. Loads of pubs and restaurants within a couple of minutes. I recommend and would stay here again.
Stayed 4 nights in Sep 2024

6/10 Okay

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, extremely friendly staff. Rooms a bit dark and drab, and could use a renovation. Heating can’t be controlled individually from each room and the hotel tends to be very warm . We tried opening windows at night but the area around hotel is quite noisy so this doesn’t work. Also the hotels ski locker room is way too small, crowded and uncomfortable. This needs work. Breakfast is included and was plentiful and great quality ingredients. Staff go out of their way to make you happy and meet your every need.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jenalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved whole hotel and staff. But there was noise outside of our windows and no view. Overall wonderful !
Stayed 2 nights in Aug 2025

10/10 Excellent

GERALDINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Had a great cheese fondue. Staff helped us book many things
Hotel front & their shuttle bus
Stayed 2 nights in Aug 2025

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel! They called us in advance to offer a complimentary pickup from the train station and they arranged a drop off too! The staff are super friendly and helpful. We booked two rooms for a one night stay to be on the Glacier Express in the morning. The breakfast is remarkable! Will definitely come back to stay there again!
Stayed 1 night in Aug 2025

10/10 Excellent

Tetsuro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
由緒ある歴史あるホテルで、室内の雰囲気もそれを感じさせるが、一方、バスルームは近代的にリノベーションされており、ヨーロッパのホテルに珍しくバスタブがあり、質の良いドライヤーも整備されていた。スタッフの対応もとても良かった。
Stayed 2 nights in Aug 2025

10/10 Excellent

Shujiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良いホテルでした。ツェルマット最古？のホテルとの事で、建物はクラシックでしたが、スタッフは非常にプロフェッショナルでした。体調壊した時も近くのクリニック予約してくれました。朝食会場も非常に雰囲気良かったです。部屋からマッターホルンが見れて朝はキャンドルマッターホルン見れました。毎日。立地もメインストリート沿いで駅まで送迎あり大変助かります。ミシュラン一つ星取ってるのも納得です。
Stayed 4 nights in Aug 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. Very central in Zermatt. Amazing history. Bathroom was amazing, but the mattresses should be refurbished and provide pillow options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and classic interior and cozy room. Staff was very friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

KIMOTO

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方がとても親切で、英語も分かりやすく話してくれました。 部屋も綺麗で、細かな心遣いがありがたかったです。 また、当日、ツェルマットへ向かう鉄道が通行止めになるトラブルが発生したのですが、メールでの連絡に対して丁寧に対応いただき、安心して過ごすことができました。
Stayed 2 nights in Jun 2025