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"Manuel and the staff were nice and helpful. Just take note that the airport shuttle service is not totally free of charge contrary to what’s posted online. The free shuttle is a shared service with other hotels. There’s a charge if it’s private. Also, some tour companies may not pick you up or drop off from/ to this hotel even they say they do. "

"The service was superb. They communicated with me before my arrival since we arrived very late and left very early. They have a convenient storage to keep our bags while we trecked to Machu Picchu. They have coffee and hot tea and water in the lobby all day and offer breakfast. The space is very cute with comfortable indoor gardens and sitting areas for relaxing. "

"Staff were extremely friendly and accommodating. Property and buildings were stunningly beautiful and historic, perfectly located near Plaza Da Armas, museums, markets, restaurants...etc. The hotel restaurant was fantastic. Try the Lomo Saltado. "

"Nous n’avons pas arrêté de prolonger notre séjour à Arequipa et dans cet hôtel très agréable, grande chambre, certaines avec balcon. Grande bâtisse coloniale à quelques pâtés de maison du centre historique. Le jardin est super agréable. Un des meilleurs petits déjeuners de nos 2 mois au Pérou (jus frais qui change quotidiennement, œufs, olive, céréales, pain). Mais le gros plus de cet hôtel c’est le personnel : tout le monde est d’une gentillesse incroyable Possibilité de garer sa voiture "

"It is close to the plaza the armas "

"Our experience was amazing! This was an experience that I have always dreamed about. The guides for the excursions were the best. They were so knowledgeable and friendly. I will never forget all the beautiful sounds that you wake up to in the rainforest. The lodge was very eco friendly and the rooms were very clean. The rooms only have three walls so it is normal to find an insect here and there. I will definitely be returning. "

"The immersion experience was great. Be prepared though to feel hot and full of bug spray much of the time. Wear hiking pants. Not Lulu leggings (too hot). The guides are great and you can do as much or as little as you want. We saw a lot of animals. "