Search Hotels Near Faro Inclinado, Puerto Morelos

"The hotel is very nice but restaurant never available imposible to make reservation or get a table "

"Beach View was wonderful. Staff were friendly and helpful. Location was definitely family friendly. Would have liked if some of the Kabanas had 2 bed options. Our room had mold on the picture frames. Stains on the sheets. Rust on the lamp. And the bed was made with only a sheet and no blanket on the first night."

"Rooms were super spacious and comfortable, with all necessary amenities, and the staff go beyond the expectations to ensure you have a good stay. They even called the room to check in on us and remind us of the available options for room service, from different pillows to 24h service for food or drinks."

"Poll needed cleaning more often. Staff were friendly and helpful."

"Great hotel in a close location to everything. "

"The Cabana rooms are situated in a car park area so deliveries, waste removal vehicles early morning. No sunbeds allowed by unclean pool. Drink prices change according to who serves you. Beach bar beds stained and ancient. No free water as in other hotels, they run out 3 out 5 dats, no beach towels one day. Asked to speak to manager but wasnt allowed too. As one staff member said, just want your money but amenities so run down. Every other night karaoke music until about 1am from street behind so not much sleep and a construction site starts work 7am "

"Constant construction noise. Beach access blocked. Minimal facilities. Unhelpful staff. Overpriced "

"Never used it "

"Accommodations are very clean, great location, staff are very friendly and helpful. This Accommodation would be great for short term guests but falls very short on long term guests. I was booked for 7 weeks but was expected to go that long without fresh sheets and towels unless I was willing to pay for them. When I wanted to send my linens to Rush Laundry for much less than what they wanted to charge me, I was told that I couldn't send their property out...on the original booking it stated that this service was offered to me every 4 days but only happened 3 times in 7 weeks. Upon me showing them this on my original booking, they promptly removed it from their site. I was not impressed with how this was handled and would certainly never recommend to anyone wanting these Accommodations long term. It was unfortunate because everything else was excellent."