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Hotel Ojo de Agua

3.0 star property
Hotel Ojo de Agua sits right on Puerto Morelos' oceanfront, where guests can enjoy beach access while appreciating attentive service and refreshing drinks

Choose dates to view prices

This oceanfront retreat in Puerto Morelos offers complete relaxation. Enjoy the outdoor pool, book a spa massage, or explore the garden. Free in-room WiFi keeps you connected, and the multilingual staff is always ready to assist.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

7.6 out of 10
Good
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Desk
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(59 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Desk
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.4 out of 10
Good
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Desk
  • Sea view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(40 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Desk
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Desk
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Puerto Morelos, Hotel Ojo de Agua is near theme parks and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Take the opportunity to explore the area for water adventures such as fishing. Visit our Puerto Morelos travel guide
Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

What's nearby

  • Sand sculpture of Mayan calendar. Truly a work of art!
    Ojo de Agua Beach
    2 min walk - 0.2 km
  • Breathtaking
    Arrecife de Puerto Morelos National Park
    2 min walk - 0.2 km
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    6 min walk - 0.6 km
  • Puerto Morelos Artists’ Cooperative
    6 min walk - 0.6 km
  • San Jose Catholic Parish
    6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    26 min drive

Restaurants

  • Único Beach
    9 min walk
  • La Sirena Restaurant, Lounge and Sports Bar
    6 min walk
  • Cantina Habanero
    4 min walk
  • Peninsula
    5 min walk
  • Don Ernesto's
    2 min walk

About this property

Hotel Ojo de Agua

Hotel near Puerto Morelos Beach
Consider a stay at Hotel Ojo de Agua and take advantage of a terrace, a garden and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool, along with sunloungers
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • A reception hall, tour/ticket information and multilingual staff
  • Luggage storage and a 24-hour front desk
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All guest rooms at Hotel Ojo de Agua feature perks, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 250 for adults and from MXN 250 for children
  • Airport shuttle fee: MXN 900 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ojo de Agua?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Checkout is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 900 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is just steps away from Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. Puerto Morelos Town Square and Puerto Morelos Artists’ Cooperative are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ojo de Agua Reviews

7.4

Good

7.6

Cleanliness

6.8

Amenities

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 357 out of 1006 reviews
Rating 8 - Good. 275 out of 1006 reviews
Rating 6 - Okay. 164 out of 1006 reviews
Rating 4 - Poor. 105 out of 1006 reviews
Rating 2 - Terrible. 105 out of 1006 reviews

Reviews

8/10 Good

wes

Liked: Cleanliness
Room was clean, staff were friendly. And you can’t beat the beach its on
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly. The room was clean. Second time I’ve been here. I’ll definitely be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities
Excellent beachfront access! Kind and helpful staff :)
Stayed 3 nights in Jan 2026

10/10 Excellent

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Walk out to beach, 24/7 front desk, amazing food at beach club. Staff is bilingual and all needs were met. Pretty simple: beds, shower & beach.
Stayed 4 nights in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
I love the staff at Hotel Ojo De Agua, they are wonderful
Stayed 2 nights in Dec 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
An old hotel in a great location. No
Stayed 10 nights in Jan 2026

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach! Clean room. Friendly staff. Extremely close to restaurants and shops, but hotel itself is quiet
Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness
The staff were very welcoming, they were very helpful with advice for getting around town and places to eat. They took care of everything we needed quickly, and were very friendly. The location of the hotel is absolutely amazing! Right in the heart of the town, and right on the beach. The only reason for 4 stars instead of 5, is that the rooms could use some updating. Overall we were very pleased with our experience, and had a great time
Stayed 4 nights in Jan 2026

6/10 Okay

timothy

Liked: Staff & service
Property needs some care however it’s proximity to the beach and staff safe the day for this hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
On the beach, excellent location, basic but super clean. A good price. Friendly reception staff. Beach towels available each day as part of the price. Thank you for a super stay!
Stayed 7 nights in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so very welcoming. I feel relaxed and comfortable from the moment I arrive.
Stayed 2 nights in Dec 2025

8/10 Good

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, beds comfortable, don't expect hot water, luke warm at best. Right on the beach, accomodating staff and a nice restaurant
Stayed 3 nights in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Love Ojo! It was my second stay, great location, clean, quiet, affordable. It's not fancy but I'm fine with that beause Im on the beach. Coffee makers in the room would be great. Bedside lamp would also be a welcome addition (they had them my initial stay but not this time).
Stayed 7 nights in Jan 2026

6/10 Okay

Rona

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The furniture in the room was not in good condition and there was a very noisy pump outside which ran 24/7 and had no sound proofing. The staff were very courteous and helpful, the room was very clean and the location perfect
Stayed 4 nights in Dec 2025

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Location is fantastic... Facility is very rough around the edges
Stayed 1 night in Dec 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service
Spent 2 weeks it was great nice and quiet.
Stayed 14 nights in Sep 2025

8/10 Good

Meredith Margaret

Liked: Cleanliness, amenities, property conditions & facilities
The location is AMAZING - right on the beach! Friendly & helpful staff. Great communication with front desk :) Rooms are clean, simple, no frills. Comfy bed. Fabulous restaurant & piña coladas. Pillows a bit lumpy. Hot water 95% of the time. Air conditioner & tv works great. No complaints. Good price. Thanks for having us :)
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great staff
Stayed 1 night in Jul 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
The view from my room was stunning. I looked towards the pool, palm trees, and the ocean. It was very relaxing place to stay
Stayed 14 nights in Sep 2025

4/10 Poor

Peter

Disliked: Property conditions & facilities
Room was in need or repair and decorating, all very worn. Staff were excellent and aircon was good, very safe
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place and the people, the staff are great and weve never felt uncomfortable or out of place here
Stayed 5 nights in Aug 2025

6/10 Okay

Susan

The front desk fellow was very nice and helpful. I liked the hotel but my husband did not like the loud partners on the beach who were singing loudly until 5 am. The unit did not have any toilet paper either! That was quite a surprise. Also, no elevator so not a good situation if one is carrying a heavy suitcase. The restaurant
Stayed 1 night in Dec 2025

6/10 Okay

Farley

Got there first room not good, they put us in another room air conditioning broke, 3 rd room was the best. Staff was nice, overall ok
Stayed 9 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach and many restaurants nearby
Stayed 7 nights in Mar 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the washrooms could be better, staff was very friendly and nice
Stayed 6 nights in Jun 2025