Search Hotels Near Ojo de Agua Beach, Puerto Morelos

"Pool was a bit warm but overall very enjoyable. Food from restaurants are better than buffet for sure. Service is amazing. The staff works overtime to make sure you have the best experience. My husband and I enjoyed our babymoon. We had the most relaxing and fun time. "

"We live the customer sirve was great, no issues. The only comment is that they should have Modelo beer or more variety."

"Great experience overal"

"The food is unpalatable, so please pack protein bars. The rooms are clean, but the pools are not. There is no chlorine smell and there is a ton of debris floating. Be careful—some bars switch out the premium liquor for preferred members for cheap stuff. The beach preferred club bar did that to us during our stay."

"Super cool place to stay"

"Clean room "

"Great for staycation"

"The hotel is beautiful and new, but it’s not finished yet… Due to the construction everywhere around it, there is constant loud hammering noise. The room was very dirty and not ready when we arrived. There was construction dust everywhere. The mirrors were dirty, and all the kitchen utensils were dirty as well. There was dirt all over the counter… The pool was very disappointing despite how beautiful the place looks. After only 30 minutes in the water, my float was covered with green stains — it was really unpleasant. The materials are already rusting. The attention to detail just isn’t there, which is unfortunate. We stayed for only 1 hour and 30 minutes before leaving… Basically, it’s a huge construction site all around the property. And the ocean is not beautiful at all, although that’s not really their fault. However, the guy at the front desk was super kind and genuinely very sorry about everything. Sadly, we will not be returning there."

"Las fotos publicadas mo corresponden a la realidad del hotel"