2/10
We had mixed feelings about our stay at Dreams Riviera Cancun. The kids’ program was wonderful—my daughters absolutely loved it, and the staff were great.
However, there were several issues. Restaurant availability was very limited, making it hard to enjoy the different dining options. The main pools were not very clean, and there weren’t many water activities or toys. Our room’s plunge pool was also poorly maintained.
The lobby had no air-conditioning, which made waiting uncomfortable, and both check-in and check-out took much longer than expected.
Overall, the resort has potential, but several areas need better management.
Jihyun
เข้าพัก 4 คืน, มิถุนายน 2025