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"My wife and I were greeted at the door, the customer service only increased from there. We were both pleasantly surprised with the hotel, the best place we stayed at by FAR! Would recommend to anyone that would listen, this hotel is great the property is well kept, the service is absolutely amazing, this hotel will do anything to meet and exceed your requests! 5 stars, 10/10, would definitely stay here again! "

"The staff were friendly communicates all the details in advance. So everything was smooth."

"The room itself was nothing special - it was fine, clean - but the staff was friendly and accommodated a late checkout, the breakfast buffet was solid, and the spa service I had was really nice and relaxing! It's about a 25 min walk to the citadel/imperial city. "

"Beautiful hotel. We booked Deluxe queen room and room has side beach view. Very comfortable and firm bed plus great pillows. Shower is really good and amazing sink tap (although uses to much water). Room size is a bit small but it’s clearly stated so it was expected and not an issue at all if you are tidy. Beautiful breakfast and very helpful staffs. Great they have underground passage instead of crossing the street to get to the beach. You get to use their beach chair as well. Very beautiful...

"The hotel on is truly exceptional. The customer service from the staff is impeccable, always ready to assist. The free afternoon teas with tapas and sweets were a delightful surprise. With its prime location and excellent service, I will definitely stay here again in Saigon."

"I enjoyed my stay at this hotel, my concern is the height of the bathtub from the floor. My room had a shower over the bath arrangement and it took a big step to get into and out of the bathtub, there is a lack of handrails and this,arrangement may not be suitable for the elderly or infirm. The matter could be solved with a secured external step and handrail. I highly recommend this property in all other respects. "

"Nice hotel"

"Staff was great and accommodating. Spa staff was also very lovely and gave great massages "

"I’m has booked the grandsiverland hotel but your guy changed my booking to the siverland yen hotel in last minute the siverland too old and no good location for me that why I canceled my next booking with the siverland yen hotel , I’m not happy "

"Very convenience to local shops. Service is excellent. Joy from reception was extremely helpful giving us recommendations for local foods, tours and a great taylor shop."