"The hotel was in a great location. It was clean and our room was great. Their communication wasn't very good. Breakfast was included in our booking but they didn't tell us that we had to order it the day before so we missed out. There was construction happening to the building which we didn't know when we booked so the entrance was quite dirty and chaotic."
"This is a family owned hotel.
Clean room. Friendly and very helpful staff. Wifi was spotty but worked most of the time. Breakfast had to be ordered 30 minutes before time as the mother of the family serves as the cook too.
As there is not a restaurant very nearby we suggested to them to either get microwaves in each room or 2 in the dining room. Guests need to be able to warm up food. Need rubber mats in bathrooms as tiles are very slippery and people can get injured easily."
"Very clean in all areas. Staff was eager to help with whatever was needed. Manager was available to assist his team at all times. We even saw him working the breakfast buffet! Nice to see him helping his team. I’m sure they appreciate that.
All in all a great place to stay and we loved the room! Very modern. "
"Recently renovated or built hotel with an elevator, great location and wonderful owners!!!!! Van was the absolute sweetest person. She was very helpful with any questions I had and woke up early to see me off! Would definitely recommend to anyone visiting. It is right beside the iconic walking street."
"We thoroughly enjoyed our stay at Vu Hotel. The hotel appears to be family-owned and operated, and the personal attention and hospitality really stood out throughout our visit.
The staff were incredibly helpful and went above and beyond to make our stay comfortable. They arranged a private driver for our trip back to Hanoi, making our travel plans simple and stress-free.
Breakfast was another highlight. The staff paid attention to the little details and noticed how much we enjoyed the fresh...
"Our stay was amazing. The location was perfect for us. It was quiet and away from the hustle and bustle of Tam Coc, but was also close enough to several key excursions like Bai Dinh, Hang Mua, and Trang An. The staff were very friendly and accommodating. We have no complaints and would stay here again if in the area."
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