"My husband and I had an amazing stay! We were celebrating our anniversary and truly appreciated the level of thought and care the staff displayed to help us celebrate. Not only did the staff place roses on the bed and shaped towels into swans, when we left on our first excursion and came back, we were surprised with a lovely cake in our room. Additionally, the surrounding mountain area of this hotel is beautiful and makes swimming in the infinity-like pool and eating the complementary breakfast all the more enjoyable. The staff were amiable, hospitable, and helpful, and I particularly appreciated their prompt replies on Expedia when I had any questions prior to arriving. We highly recommend staying at Jiva Hoa Lu Retreat!"