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"Parfait pour le prix payé , près de tout, sécuritaire et tranquille "

"This hotel is somewhere I've stayed before. Usually sound & reliable. This time I booked & prepaid only to find, quite by chance, that they had effectively cancelled my booking WITHOUT FORMALLY TELLING ME so they could carry out a long term refurbishment. On the day of my supposed check-in the place was a building site. I'd had the foresight to rebook at another place so that at least I had somewhere to stay at the start of my 3 month visit to Hanoi. My task now is to get my money back from...

"Front desk was very friendly and accommodating despite our 11PM check-in. Rooms are large albeit ageing. Location is good for Hanoi. "

"Walkable to dinning, shopping area in Old Quarter. Staff are very helpful. Love this place. Highly recommended. "

"Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well. "

"FRONT DESK STAFF IS NOT NICE AND NO PROFESSIONAL EXPERIENCE. NEED MORE TRAINING, SHOULD HAVE MANAGER TO OVERCOME OR RESOLVE PROBLEMS WHEN GUESTS HAVE ISSUES THAT RECEPTIONIST HAS NO AUTHORITY TO OVERCOME"

"너무 지저분하고 곰팡이도 있고 침구에서 냄새나고 실내공기가 너무 안좋았어요. 화장실 문도 안닫히고...무슨 70년대 호텔인가? 싶고.. 얼른 나가고 싶었습니다. 밤비행기땜에 어쩔수 없었어요. "

"For HMC this was a nice stay and close to the airport. The staff was friendly and well prepared. There were no hidden charges. Remember, this is Vietnam in a very busy city in a very busy area. Great breakfast! Excellent restaurant nearby. I’d stay again and the room was quiet. "