Search Hotels Near Mayan Ruins of Playacar, Playa del Carmen

"The toal experience was extremely good. We really enjoyed our stay at the Hyatt Vivid. The room was great, fantastic service from all staff and the pool area were great with a good variety of places. Food was excellent! The only thing we would like to point out is the ambience at the indoor restaurants. This was not cozy and way too noisy. Some sound reduction would be good to put up to bring the sound down. With the extremely hard walls, it was almost impossible to have a conversation inside. This made us choose the out-door restaurants (Pelican and also the ouside are in the Asian restaurant). However, this limited the over-all really great food. "

"We had a truly wonderful stay at the condo and appreciated the comfort and hospitality provided. A couple of suggestions that could make future visits even better: • Having a few extra towels available for beach use would be very convenient. • A written guide with clear do’s and don’ts for the condo, along with local tips about the area, would be a helpful touch for guests settling in. •A guest book to write in would add a beautiful personal touch, as well. We also want to thank you for the thoughtful gesture of offering us an additional night to offset the construction noise nearby. It made a big difference and showed great care for your guests. Overall, our experience was excellent, and we look forward to returning."