Eurostars Hacienda Vista Real Hotel

Property class: 4

Choose dates to view prices

Playacar Golf Club and Playacar Beach are located near Eurostars Hacienda Vista Real Hotel, which provides a swim-up bar, dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿2,409
฿3,023 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a bench, a wooden nightstand, and a mirror.

Deluxe Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Premium with Terrace

A hotel room with two beds, a large window with a view of greenery, a wooden ceiling, and a flat-screen TV mounted on the wall.

Double Room Premium with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite

A bedroom with a large bed, sliding glass doors leading to a balcony, and a view of greenery outside.

Suite

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (3 Adults)

A hotel room with two beds, a balcony, and a view of greenery.

Family Room (3 Adults)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room (3 Adults and 1 child)

A hotel room with two beds, a balcony, and a view of greenery.

Family Room (3 Adults and 1 child)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

A hotel room with two beds, a balcony, and a view of greenery.

Family Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room (2 Adults and 2 children)

A hotel room with two beds, a balcony, and a view of greenery.

Family Room (2 Adults and 2 children)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Communicating Double Rooms 4 adults

A hotel room with two beds, a balcony, and a view of greenery.

Communicating Double Rooms 4 adults

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 4 adults + 2 child

A hotel room with two beds, a balcony, and a view of greenery.

Communicating Double Rooms 4 adults + 2 child

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 5 adults

A hotel room with two beds, a balcony, and a view of greenery.

Communicating Double Rooms 5 adults

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 5 adults + 1 child

A hotel room with two beds, a balcony, and a view of greenery.

Communicating Double Rooms 5 adults + 1 child

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 4 adults + 1 child

A hotel room with two beds, a balcony, and a view of greenery.

Communicating Double Rooms 4 adults + 1 child

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Communicating Double Rooms 3 adults + 2 child

A hotel room with two beds, a balcony, and a view of greenery.

Communicating Double Rooms 3 adults + 2 child

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Communicating Double Rooms 3 adults + 3 child

A hotel room with two beds, a balcony, and a view of greenery.

Communicating Double Rooms 3 adults + 3 child

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Communicating Double Rooms 2 adults + 3 child

A hotel room with two beds, a balcony, and a view of greenery.

Communicating Double Rooms 2 adults + 3 child

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Double Room Single Use

A hotel room with a large bed, a bench, a wooden nightstand, and a mirror.

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Double Room Single Use, Terrace

A hotel room with two beds, a large window with a view of greenery, a wooden ceiling, and a flat-screen TV mounted on the wall.

Premium Double Room Single Use, Terrace

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

View all photos for Royal Suite (Single Use)

A bedroom with a large bed, sliding glass doors leading to a balcony, and a view of greenery outside.

Royal Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room (2 Adults)

A bedroom with a large bed, a bench, a glass door leading to a balcony with chairs and a table, and a decorative headboard.

Family Room (2 Adults)

  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, Multiple Beds (Communicating 2 Adults)

A hotel room with two beds, a large window with a view of greenery, a wooden ceiling, and a flat-screen TV mounted on the wall.

Double Room, Multiple Beds (Communicating 2 Adults)

  • Sleeps 2
  • 2 Double Beds and 1 Queen Bed

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About the area

Located near the beach, Eurostars Hacienda Vista Real Hotel is in Playacar, a neighbourhood in Playa del Carmen. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Playa del Carmen travel guide
Map
Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    16 min walk - 1.4 km
  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    2 min drive - 1.1 km
  • Playacar Golf Club
    13 min walk - 1.1 km
  • Mayan Ruins of Playacar
    16 min walk - 1.4 km
  • Xaman Ha Aviary
    19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    67 min drive

Restaurants

  • Hotel Riu Palace Riviera Maya
    5 min drive
  • Occidental Allegro
    5 min drive
  • Don Rafael
    5 min drive
  • Restaurante XUL-HA. Mayan cuisine.
    6 min drive
  • Il Portico
    5 min drive

About this property

Eurostars Hacienda Vista Real Hotel

  • Upscale hotel near Playacar Golf Club
  • Near Playacar Beach and Playa del Carmen Maritime Terminal, Eurostars Hacienda Vista Real Hotel provides a swim-up bar, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Swimming pool, along with a swim-up bar
    • Free self-parking
    • A round-trip airport shuttle (surcharge), an outdoor pool and a water dispenser
    • Concierge services, smoke-free property and a 24-hour front desk
  • Room features
  • All 77 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Reusable coffee/tea filters and recycling
    • Bathrooms with baths or showers and free toiletries
    • Daily housekeeping and phones

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Eurostars Hacienda Vista Real Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 5:00 PM.

How much does it cost to stay at Eurostars Hacienda Vista Real Hotel?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Eurostars Hacienda Vista Real Hotel on 22 Nov 2026 start from ฿2,409, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eurostars Hacienda Vista Real Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Hacienda Vista Real Hotel?

Self-parking is free at this property.

What time is check-in at Eurostars Hacienda Vista Real Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eurostars Hacienda Vista Real Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Eurostars Hacienda Vista Real Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Eurostars Hacienda Vista Real Hotel located?

Located in Playacar, this hotel is within 1 mile (2 km) of Playacar Golf Club, Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach is 1.2 mi (2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eurostars Hacienda Vista Real Hotel Reviews

8.2

Very good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 277 out of 719 reviews
Rating 8 - Good. 275 out of 719 reviews
Rating 6 - Okay. 111 out of 719 reviews
Rating 4 - Poor. 38 out of 719 reviews
Rating 2 - Terrible. 18 out of 719 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel, very quiet, great location
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities at a quiet and convenient location.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to food, to housekeeping. The staff was amazing!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love everything about this hotel. It is peaceful, clean, and the staff are very helpful. I would definitely recommend it to those who want a quiet stay, away from all the noise.
Stayed 7 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location
Stayed 8 nights in Feb 2024
Verified review

8/10 Good

It's a good option for a affordable hotel stay. Nothing fancy or welcoming though. But had good, decent rooms with good bathroom. Included breakfast is good & the pool area as well. Overall, not too bad for an affordable option.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
9/10 stay, super closed to parks and centro. Breakfast every morning.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quiet and tidy, and the staff are enthusiastic. The breakfast is generally acceptable, though the taste is a bit salty. Transportation is not very convenient, requiring a taxi to get around. The rooms are spacious and clean.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Excellent breakfast Parking lot with out illumination at all, no pavement and very bad condition to park and access with the luggage The beds extremely small I saw cat’s excrement in the stairs
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place. Didn’t have some of the amenities we were counting on such as laundry and room service, but had laundry place and a few restaurants near by. Staff was super nice and helpful. I was in a gated area so felt really safe. The breakfast was great! Beach was a close walk and they had beach towels.
Stayed 10 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. The room we had was lovely. The breakfast was delicious. The parking lot was not paved and dusty. There wasn’t a fitness center. I believe they were renovating the hotel and I do see a lot of potential. I would go back.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
There is much that is very good about Eurostars Hacienda Vista Real Hotel but it isn't for everyone. My wife and I enjoyed it thoroughly but we enjoyed it most because it was safe and quite and beautiful. AND because the staff were so friendly and helpful. They have done a lot of work to upgrade the facility but it still requires work that appears to be ongoing.
Stayed 21 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our room. The pool was nice. The swim up bar was not being used but we wouldn't have generally used this anyway. Breakfast was always good, the staff always friendly. Only thing was the walk to 5th Avenue, doable but took a good 20-25 minutes. They do offer free parking though and have bikes to rent.
Stayed 9 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place Perfect for us
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option far from the crowds.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe, rooms are nice, walkable to the beach and to local eatery and Oxxo. Staff were friendly and helpful
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll go back again!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room we booked was small, so we asked for an upgrade and for little money we got an amazing room! Employees were very nice and we had a very nice time. Only thing is that you need a car. It is in a residencial area and there is nothing around
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Charming
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Like: friendly staff. Nice place. Don't like: Hard to find, there are not a sign to indicate where is the hotel and for a foreign it s not evident. The food was too simple and taked a lot of time. The bathroom doesn't have air extractor, the shower splash out alll the place.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The shower head was not in the right place and there was no curtain so the water comes out of the shower area
Stayed 12 nights in Jul 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location and staff of the this hotel is not bad at all. the problem is the lack of maintenance and cleanliness of the rooms. All this falls under management care. The TV has horrible signal, the breakfast was just OK the pool was OK although the ambient is great. The room tub was never properly clean, our room had an ant problem and were switch to a different room and the sheets were flip from one side to the other an not replace for clean ones. They do have the staff who is friendly to do the works but if management does not care about the little details then it will never get done.
Stayed 6 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Parking lot had nails. I was scared to punched my tires. The room windows dis not lock, couldnt sleep thinking some one can come in. I was move to two rooms because the lights went off . No a/c horrible. I had to fight to get transferred to a good room . They had to give me a suite double bed because they didnt have rooms close by my family member. It work at last , but it was a hassle.
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It would be a 0 star if I could but their cleaning lady was pretty awesome. Atleast we had a clean room each night. Very old and uncomfortable mattress, very old pillows that went pancake thin. We had cold water the first 3 of the 11 nights. The hot tube never worked the whole time, pool had dirty traps every day, empty bar that never was manned, very cool outside grill/cook area that was run down and broken. Their morning breakfast buffet had a good selection but it looked like the same stuff that was put out the morning before and just reserved. Over all the hotel looked like it used to be a great place back in the day and now its run down and half working. Even apon checking out the guy didnt care about us just saying very good.
Stayed 11 nights in Jul 2019