"Everything was perfect during our 2 night stay from Nov 7-9. We went during low season and got upgraded, so we got a balcony with Matterhorn views and a mini bar with a fridge, plates, eating utensils, glasses, kettle and a Nespresso machine…came in handy since only one restaurant was open during our stay. The spa was so relaxing, the Onsen can get crowded but we just waited for our turn and sometimes we had it to ourselves, the yurts were adorable, love their tea, bathrobes, and slippers. ...
"The receptionist was so friendly and helpful. Breakfast was wonderful and included eggs cooked to order. We had a view of the Matterhorn from our beautifully renovated room and large deck."
"This hotel was amazing. Great selection of food for breakfast.The owner greeted us daily and the staff was so helpful, especially Inef. Great place to stay!"
"This was easily the best hotel we’ve ever stayed at! We left our luggage pre check in so that we could explore Zermatt, and by the time we got back our room was ready (before the checkin time) and our luggage had already been delivered to our room. We loved the use of real keys instead of key cards, it sounds silly but it was a really fun touch to the whole experience.
The room was super clean and very comfortable and our view of the Matterhorn was exceptional. The breakfast was wonderful and...
"The hotel is conveniently located in Zermatt with short walking distance to everything. The staff was very friendly and room was spacious. The restaurant at the hotel was amazing for dinner."
"Was such a lovely spot. Close to the station yet very quiet. Incredible breakfast. staff were
Attentive and helpful. Would highly recommend if you want a luxurious stay with incredible views of the Matterhorn from the deluxe suite!"
"We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone...
"View of Matterhorn is perfect. Spacious room with one of the most comfortable beds. Excellent hotel in a great location. Breakfast was delicious as well."
