"excellent service, clean rooms. Simple but delicious Pho Noodle and fresh orange juice for breakfast.
They also booked and planned my 1 day Halong Bay tour and got me back in time for my flight: Perfect place for short layover "
"Lovely hotel. Great location in the old quarter. Staff couldn't do enough for you. Very attentive.
Lovely breakfast, comfy beds, great facilities including a lovely skybar which fabulous views over Hanoi."
"Wonderful resort with breathtaking view from our room. Room is very clean, nice and comfortable. The staffs are very attentive, polite and helpful. Got our breakfast coffee made by Mr. Huy Thắng, very appreciate with the care by the staffs here. We love here so much that we extended our stay for another 2 days. The only thing need to be improved is the restaurant here is a little pricey for dinner and didn’t have much choices, had to go out for dinner. Other than that, we are really love this...
"Staff very friendly and kind always willing to help you out. Hotel location very convenient and felt safe at all times . Super recommended hotel i will come back without a doubt . "
"This hotel has had the best services, and best trained staff ever! Speaking from someone who have lived in USA 17 yrs, Thailand 24 yrs, and Japan 4 yrs. "
"My family of four stayed at La Nueva for four nights. The staff was extremely hospitable in all aspects. Their concierge, Jimmy, coordinated with me weeks in advance and helped to plan great trips to Sa Pa, Ninh Binh and our eventual departure to Hue. He also helped to arrange a private driver and cruise to a much less crowded section of Ha Long. It all worked out perfectly.
I really can't say enough about La Nueva's staff. The hotel served as a comfortable home base for seeing the northern...
"Superb staff!!! We had some problems with my flight and luggage from Danang. They assist me in communicating with the airline and also other parties to take my luggage back."
