The hotel room was very clean and the staff went out of their way to make our stay was a great one. The rooms were updated and the air conditioning felt great after a day of touring and shopping. Great location and easy to navigate to restaurants and shopping. I can't say enough about the wonderful staff and the delicious breakfast. Highly recommend!
This hotel was amazing! They had fantastic service. Someone came out and got our luggage when we arrived in the Grab and took it out to the car when we left. The staff were incredible and very accommodating. The beds are pretty comfortable, and breakfast was good with enough choices to pick from. We really enjoyed our stay here.
The hotel was right in downtown so all the places like night market , all the nice restaurants, hoan kiem.lake, puppet show, pagoda were very accessible. All the tour booking spots were also conveniently located and they pick you up from your hotel and drop you at your hotel.
The staff was very helpful, courteous and polite. Overall it was a nice stay
Staff was super friendly and helpful; the location was great, close to everything; the room was a little small, though, and water supply was not available late at night, sometimes.
Nice staff, easy walk to a few areas that people come to Hanoi for. Clean rooms I had a street view but they do have some interior rooms with not natural light. All in all had a great stay
Great little hotel. The room was modern and well maintained and had an excellent shower. Staff were friendly and helpful. Breakfast buffet was well stocked and had a wide variety of items. Great location as well.
Very friendly,helpful staff…good breakfast..easy to walk to things of interest..comfy bed…rooms with balconies are on the back side away from the street noise