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"Grand Hotel Du Lac is an amazing place to stay and very convenient. They really go out of their way to make you feel comfortable. I highly recommend staying here. The staff were amazing and incredibly helpful. Kati Ng is specially helpful and always goes out of her way to help us out booking our activities she even brought us Pomelo after finding out that we love fruits- she is such a lovely lady. It is our 3rd time staying at tbis hotel. We keep because the staff is genuinely cares about their guest. "

"Excellent"

"Everything is good "

"Great location in the heart of the Old Quarter, within walking distance of the main tourist spots. The buffet breakfast was nice, and the room was clean and comfortable. The staff were extremely helpful and friendly. Jimmi, the manager, was especially professional and friendly, he arranged every single aspect of my 4-day itinerary and trips in northern Vietnam (Halong Bay and Sapa), not just in Hanoi. He organized pick-ups and drop-offs, transportation, overnight bus bookings, tour guides, and sightseeing. He’s efficient, accommodating, and responsive, even when he's not on-site. Everything went incredibly smoothly. "

"Fantastic location and very clean rooms. Rooftop bar is great for views. Excellent breakfast buffet."

"Nice staffs"

"Fantastic location. Surrounded by so many restaurants and cafes. Close to everywhere. Comfy beds. Breakfast is bit repetitive, but still very fresh and delicious. "

"Our room was very clean and comfortable. The staff are fantastic and very helpful. I loved the food and the hotel is in a great location. I would definitely recommend this hotel. "

"Located in a very convenient central loaction. Hotel rooms were spacious and the staff provided a warm and welcoming atmosphere "