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"Well located hotel right beside Tower Bridge and 10mins from Tower Hill tube station. It was a nice hotel overall and didn't have anything to complain about. Only issue was, was the lack of aircon. We asked for a portable fan which did help but it still was very warm in the room."

"I stayed here for one night while visiting London and had a great experience. The location in Soho is excellent – very central, with many attractions, shops, restaurants, and public transport all within easy walking distance. As this is a capsule hotel, I wasn’t sure what to expect at first, but I found my way around immediately. The hotel itself is very new (I believe it has been open for less than a year), and everything felt modern and well maintained. The staff were friendly and welcoming....

"Room was clean and spacious, and had air con. There was always a queue at the check-in desk"

"Great location"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Staff, location, cleanliness"

"The staff was very friendly and helpful. The room was clean and spacious compared with other hotels and the locations was perfect with a lot of amenities at a walking distance. It is also located in a safe area. The A/C was not working properly when we arrive to the room but they sent a technician right away and fixed the issue within 30 minutes."

"great view of River Thames"

"Based on the pictures you couldn’t tell this is a massive hotel with hundreds of room per floors. The hallways vibe « The Shining ». The staff is rude, long waiting lines at the desk and elevators. No A/C in the room and no ventilation. I rented a « familiy room » which was in fact a 2 person room with 4 twin beds with barely any space to move around making this a security risk. I understand London is expensive but this wasn’t cheap either for this."

"After I confirmed room with insurance, Expedia provided my booking that said room was non-refundable. I also noted that there were no windows in this room. It turned out to be a basement room. I wasn’t in the room very much. London hit record breaking heat, so being in the basement was cooler than above ground. Disappointed that Expedia’s fine print was not apparent before purchase."

"The staff were excellent, the breakfast excellent, the room...far too small and far too hot. One fan was simply not enough, but there isn't room for two of them"

"Air conditioning was a huge asset in the heat wave!!! It turned off during the day; but quickly cooled the room upon evening return."

"The room we were given initially was shocking! Dark, dingy with a terrible smell and a view of a brick wall. The carpet was wet with something and they had clearly used air fresheners to disguise this. No iron, no hairdryer and the wardrobe wouldn't open due the placement of furniture. This room should not have been given to anybody. When we booked in we were initially offered an option to upgrade which we turned down- without having seen the room then when we discovered the state of the room it...

"Very clean room and very nice location. It was a great stay"

"This remodeled hotel is in the Earls Court neighborhood, convenient to the Tube and walkable to Hyde Park. The hotel offers a complimentary filtered water station, coffee, tea. There is a nice, shaded patio off the back. There are several stairs to navigate and no elevator. However, the front desk staff helped me with my large suitcase. The front desk is manned 24 hours by friendly, helpful staff, the room felt spacious for an older property and had air conditioning. The bed was very comfortable...

"The St Giles has undergone a drastic transformation under new ownership, and unfortunately, it’s all at the guest's expense. The once-standard amenities are gone: no in-room tea or coffee, and even basic towels are no longer a guarantee. To top it off, they are now charging a staggering £10 per item for luggage storage. With a pushed-back 3 PM check-in and stripped-back facilities, it feels like every basic service has been 'unbundled' just to price-gouge. Truly a shame to see such a central...

"This was a 10/10 experience from start to finish. The location is really convenient, right above Victoria station. 10 mins walk to Buckingham palace. Bus stations all around to get us everywhere. When we got there, there were a bit of stairs in front of the entrance. There's an attendant there 24/7 to help you carry suitcases up and down those stairs, which was super appreciated. Check-in process was super easy. We got there a bit earlier than check-in time, and without us even asking, they...

"Had a good rate, nice clean hotel with a bar."