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"The Room was Clean, The Staff were very polite and friendly. The hotel has excelllent transport connections. Have stayed on a number of time before and will continue to do so."

"Room was spotless,never met such a great team of staff here at holiday Inn Runcorn,nothing is too much trouble to make your stay here perfect,they are great X"

"Excellent reception team"

"A lovely property, enjoyed our second trip as much as our first. Staff are helpful and friendly, and the spa was amazing (food is great too!)"

"Staff are really friendly and more than happy to help to make the stay more enjoyable. The room was spotless and the breakfast was really good. Thank you "

"Clean room, well equipped, great staff and will stay again at a future date"

"Great"

"Fantastic hotel with comfortable Rooms & lovely Spa/pool facilities. Ate at both restaurants and the food was excellent. Staff very courteous and helpful, nothing was too much trouble. Would highly recommend."

"Excellent, food and staff just perfect."

"The room was perfect. The front of house staff were always polite, incredibly helpful, and incredibly accommodating to our needs and wants. The food throughout the stay was fantastic. No hesitation in recommending the establishment and all it has to offer"

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"The room was clean and the bed was comfortable. The staff were attentive and friendly and the food was very good. Basically everything you want from a hotel. "

"Best sleep I’ve had in a while "

"We just spent one night in Chester to visit the rows which is a reputation of the city. The hotel itself a bit far from downtown which takes about 20 minutes by walk. The room is a bit small with no view. There is no an elevator and the stairs is quite narrow. Pros are good breakfast, free car parking, and big bed. "

"The staff were extremely helpful"

"Friendly helpful staff. Will stay again"

"Lovely grand hotel."

"Lovely and comfy"

"Really good for money "