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"Room was clean, we stayed in the lodge, so could park the car directly outside our room. Very dog friendly hotel, bar has a good selection of beers and wines,food was excellent. Staff were really helpful and friendly. Would thoroughly recommend this hotel and would definitely stay here again. "

"Great staff, great facilities "

"Joules and her Son were absolutely wonderful hosts. We couldn’t have been made to feel any more welcome and we had absolutely everything we needed for our stay. The breakfast was outstanding - lots of choice and super fresh and tasty. Joules’ baking was a great surprise treat, a lovely touch in our room on arrival and the Brownies later in our stay were out of this world! Our room was spotless, very comfy bed, lovely armchairs with the spectacular view over Ironbridge and the valley....

"Nice welcome, shown to our room which was spotless and nice and warm, the bed was very comfortable. Nice bathroom, soft towels and plenty of hot water. Nice evening meal in the restaurant,good selection on the menu. Breakfast menu was good, and well prepared. Nice and friendly staff..we would definitely stay again. "

"A warm welcome all the staff were friendly, a lovely room clean and warm. The food was very good with an excellent wine list. Will be going back. "

"I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one."