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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Awful cleaning staff, unsecured property, the only benefit was the free ferry to the canary wharf"

"The staff were superb"

"Good breakfast"

"Excellent location, close to everything you need. The staff were super helpful and nice! Would recommend A few more basic amenities like a mini fridge and table, along with deeper cleaning/maintenance would be good for the price. Found the bunk bed to be quite uncomfortable but I’m particular about needing a soft mattress"

"The rooms were very nice with all the amenities that you needed, including air-conditioning, and a fabulous breakfast buffet that was included. Right at the heart of London near Victoria Station, this was a wonderful place to stay."

"The St Giles has undergone a drastic transformation under new ownership, and unfortunately, it’s all at the guest's expense. The once-standard amenities are gone: no in-room tea or coffee, and even basic towels are no longer a guarantee. To top it off, they are now charging a staggering £10 per item for luggage storage. With a pushed-back 3 PM check-in and stripped-back facilities, it feels like every basic service has been 'unbundled' just to price-gouge. Truly a shame to see such a central...

"Room is clean. Nice lobby But check in for early check in $30 extra was unnecessary after a long wait of hour at 12 pm I write n notify hotel few days advance with multiple email of my early arrival. Location of this hotel is excellent."

"Spacious room, great location, would happily stay here again."

"The rooms are, as you might expect, tiny, but perfect for a night or two's stay, where you're not going to be using the room much except for sleeping. No kettle, though there are drinks machines in reception. The air conditioning in the room is brilliant, a real plus in the current hot spell. Plenty of cafes locally with breakfast options. Bed was very comfy, and although both bedroom and en suite were small, there is room under the bed to place larger cases. The staff are a real asset to...