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"There were issues with the check in, the room was only available after 4:30pm and there was not a human operated reception desk to provide information (only automatic self check in desks) The property is undergoing renovations and the noise was too loud early in the morning. "

"Loved how central the hotel was to all the best places in London. The only thing was there was only one very small window which made the room very dark. Otherwise, the aircon worked well and the beds were super comfortable. Would stay there again!"

"Located in nice area with restaurants & Underground hub!"

"Staff were helpful and seemed pleasant, although didn't really need to ask them for much. The room itself was lovely and decent sized, beautiful balcony and an amazing view of Canary Wharf one side and London the other. The bathroom wasn't dirty but definitely looked worn and needed a revamp. The one thing that really let it down was the air-con wasn't working which I get happens however, we were told after we'd already checked in etc. which wasn't comfortable in the slightest when its warm and...

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Excellent location. Very good included breakfast. Very helpful staff. (The only thing negative was that the room was a little small.)"

"One night stay and everything went very well. Would stay here again."

"T"

"Excelente ubicación! El hotel es muy grande y se ve un poquito viejo en los pasillos, pero las habitaciones están muy bien equipadas y limpias. El servicio es muy bueno. Definitivamente regresaría!"

"Asked for a window, got one, looking out the back at AHU’s and ductwork"

"Friendly staff"

"Hotel de lujo con excelente ubicación, el desayuno muy rico varios surtido de los mejores, sin duda alguna muy recomendado."

"Very small room, extremely small bathroom. I requested a change of room because the hotel ventilation was on all night extremely noisy on top of my room. In the 2nd room you could hear all the noises from outside and adjacent room. I had to travel/leave a day earlier. They did not accept to provide a credit note since i had paid my stay. Not even exchange the hefty rate for a mere breakfast. I booked a conference room a day ahead, they changed the price just before my meeting!!! So had to...

"Clean but small rooms"

"While the room was pretty small, the common areas more than made up for the right space. Having cold and hot water as well as sparkling water on tap was a big bonus. Coffee maker was excellent and the shared microwave was good. We spend more time out of the room than inside and it was just right."

"I had a wonderful stay and thoroughly enjoyed my experience. The hotel was welcoming, comfortable, and made for a very pleasant visit. The breakfast was especially impressive, with a great variety of options and excellent quality. A special thank you to Muskan for her kindness, professionalism, and attentive service. She truly made a positive difference and contributed to making my stay even more enjoyable. I would be happy to stay here again and would highly recommend it to others."

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"Had an excellent time here!"