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"Everything you could want. Friendly, helpful staff. Beautiful room with a view of the city!! Will definitely stay again and again!!"

"Great location. Convenient access to three different underground stations. Right in the theater district, and close to covent garden, which was a cool place to grab a beer and watch some buskers. Walking distance to all the obvious tourist spots: West Minster Abbey, Big Ben, London Tower, etc. Right by the river. I would stay here again."

"The hotel workers were very attentive and cordial! Everything looked new and clean. The top bunk bed + comforter combination was INCREDIBLY comfy! The secure hotel entry was a nice added touch. The space was small, even with a very appreciated room upgrade, but that was to be expected in London and it worked great for my travel partner and me. There were enough mirrors for two young fashionistas as well. The neighborhood was beautiful and convenient and their café and pub recommendations were...

"It could have been really good but lots of things need to be better. Checking was 45 mins long in the afternoon, as the online checking via form took a l long time, requiring everyone's details in my party! Why was that needed? It was a hot weekend and our room's air conditioning did not work. We spoke to staff and they promised someone would come to check the controls, no one came. Reception staff said they would come, none came. Then on our third visit down to reception they said they would...

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"The hotel location and staff were great. My only complaint is the furniture, especially the bed mattress and sleeper sofa were in bad condition and needed upgrading."

"Huge shout to Breeze at the front desk! She was extremely hospitable and helpful assisting us with an early check-in. Very clean property, spacious room and great atmosphere overall."

"First trip to London, and I’ll definitely be back here when I come back, the location was perfect, so close to Hyde park and Paddington station. Staff was lovely, friendly and the breakfast was great! If you’ve never travelled to the UL before just keep in mind they are small rooms, but they’re great place to get sorted"

"Fantastic budget hotel located in a vibrant neighborhood close to public transit and to the main touring sites. Extra charge for breakfast upon request. Noise from the street in noticeable when the windows are open. We stayed in a room with 3 separate bed which was surprisingly spacious but dated. Not only did the room had no air conditioning but the building itself so beware coming during the summer months. The room had towels except facial towels. Great hotel service from the front desk...

"No cup,no hot water spit,bathroom too small"

"Pods were small but enough room to fit small luggage in and perfectly comfortable for sleeping and the aircon was very effective. The bathrooms seemed like they were regularly cleaned and there was always a dry shower cubicle available when I needed one. Having the area downstairs to sit and relax was nice and freely available ice cold water was great on a really hot weekend. The QR codes for access were a bit temperamental and sometimes took a few tries but that was the only minor issue."

"nice location and nice staff"

"Its very near gloucester road tube stion on Piccadilly line from heathrow -50 minutes for around 7£-and also on Circle/District lines that enable me to get to Lords and Oval to watch cricket .Plenty of places to eat in area and good bar in Hotel plus Bugis restaurant Singaporean food - I book single room -some are very tight especially bathroom but last time I commented on leaving and this time got better configured room -desk manager noticed my comment to checkout and arranged this .I use hotel...

"The Hub is a great value for your vacation money. It was clean and the breakfast was very good. I appreciated the friendliness of the staff."

"Lovely staff, very practical, well set up !"

"Super!"

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"Not military or customer service friendly. Better to go to another hotel like Marriott where customer service is very high and refundable if necessary due to military duty."