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"Very clean room and staff very kind"

"Awesome "

"The housekeeper Ana was the exceptional part of my stay. She went above and beyond as a housekeeper. I’ve traveled the world and stayed in 100’s of hotels and resorts. I’ve never had such great service out of one single person. If she isn’t the boss, she should be. In real life outside of vacation I run a crew of 100’s of people. Give that woman an crew and have her train them on EXACTLY what to do! She’s the one! I recognize leaders in their field when I see them. She’s the leader! We had a...

"Wonderful people, great resort. Loved everything. "

"Staff very courteous, facilities clean and safe. Wonderful location"

"The staff at Planet Hollywood are fantastic. Very inviting, friendly, accommodating, and truly display the idea of 'Pura Vida'. The food was delicious, the drinks were great and the entertainment staff did a phenomenal job. This wasy second time at this location and I'm positive there will be a third sometime soon."

"Excelente todo nada que decir gracias "

"We had such a wonderful and relaxing stay at the resort. The staff were so kind and really caring to the kids. The food was top notch and comforting. Every day had a different theme. The drinks were great too. The property is set facing the beach and the views during sunset are really beautiful. The beach was sufficiently clean and looked like there were lots of activities you could purchase separately. One of the pools were being cleaned when we were staying. But the other three were great and...

"Amazing!!"

"Loved this resort! Friendly staff, very large clean rooms, and not too crowded. The multiple hot springs pools were fabulous, and the nature walk, wildlife and volcano lookout point right on the resort property were added bonuses. "

"Resort was clean and staff were courteous "

"Phenomenal setting, wonderful, warm service. "

"Room was spacious and super clean! Ocean view was spectacular!! Staff were all friendly and helpful the entire stay… love this resort! "

"Es hat alles gepast. Es ist etwas in Jahre gekommen aber sehr gepflegte Anlage. Wir haben uns wohl gefühlt."

"We loved the fact that there was a private hot tub. The room was good. The staff was wry helpful when we needed them. The beds were a bit smaller in length."

"Everything was good."

"The room was clean and beautiful. The staff is AMAZING!!! Vans shuttle you around and they make everything so easy, fun and relaxing! Nelson and Ahmed were two of our favorites who went above and beyond! Our entire experience was top notch at Secrets! Thanks everyone!!!!"

"Service is exceptional "

"Great staff"

"The view was incredible from the whole hotel and all the staff very friendly. The wet bar was a great place to hang out. We hadn't booked the food and drink package ahead of time but realized when we got there that it would be good value so we were able to add it on. The food was fine (better than most all inclusives I've been to) and drinks were a good selection. The restaurant and bar area were really beautiful with a view across the bay. The hotel shuttle down to reception/gift shop and to...