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"Clean room, delicious food. Only thing I didn’t like was not able to make restaurant reservations."

"Great hotel and wonderful amenities"

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"The RIU palace was good place to stay. I would recommend. Entertainment crew were great. Nice shows. Close to the beach. The rooms were good and spacious. ( Maybe in need a little TLC ) However two things to note: 1- they should let us book for ala cart restaurants. Not line up at 5:15 or 5:45 2- The food was OK. The Italian, Krystal (fusion) and Tokio (Japanese) had great food. However, the steak house was not great. Steak over done and service not good. Overall good vacation."

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"Excelente atención y servicio"

"Our stay at The Springs Resort & Spa exceeded every expectation! The customer service was outstanding from the moment we arrived—every staff member was warm, welcoming, and genuinely committed to making our stay memorable. The grounds are absolutely breathtaking, with beautifully maintained rooms and landscaping, stunning views of Arenal Volcano, and countless hot springs and pools to enjoy. There are so many amenities that there’s truly something for everyone, from relaxing in the thermal...

"All the cons: The concierge mentioned that the shuttle that takes you from point A to point B within the hotel grounds makes its rounds every 15 minutes, which is not true. My boyfriend and I waited almost twenty minutes for it and still no sign of the driver. We ended up walking up the hills just to get breakfast. Don’t get me wrong it was a good workout but when it’s in the middle of the day where it’s hot and humid and in flip flops, that was not ideal. Also the food selections at the one...

"the properties are far apart sometimes wait time 15 min for transport to pick up staff generally are friendly overall good experience Need more lighring along the path"

"La propreté 10/10 Le resto est vraiment bon pour souper! Les chambres sont un peu désuet…"

"I tried to do a lot of research to see best places for staying on the ocean. I like to swim and snorkel. The ocean was pretty but only a very small section was available for swimming and that area had pretty big waves. The rest of the resort was terrific! Just don’t go if you are avid beach and ocean lover."

"For starters the staff was great. My room was cleaned in a daily bases. Breakfast was good not great. The Swim-up bar was great, happy hour is daily from 4-6pm i enjoyed that very much."

"Las instalaciones estaban increíbles todo fue excelente, solo las almohadas no estaban cómodas"

"Breakfast goes from 6:40am-10:00am. great selection of food from rice, beans, chilaquiles, meats, plantains, fruit, cereals, there's even an omlette station and waffle station. Tea selections include black, green and herbal. Hot coffee and hot milk available as well. Juices usually were orange and some type of red (our guess was papaya). Filling because it is all you can eat. "

"Staff was wonderful and food was great!"

"Buffet was average, restaurants were good"

"All in all, it was good. Food was comparable to a local buffet, not high end. The liquor was plentiful, but only low-mid quality. Tower than that, everything rose was beautiful."