"Hilton Suite is our favorite hotel to stay in Mecca. The staff is super nice and so hospitable. We had an accessible two bedroom suite for my mother needing wheel chair. The staff was so helpful especially Hassan.
We had Buffet package which I highly recommend. The Cafetaria manager Mr. Rajab is so courteous and kind and made sure his team would serve food for my mom on her table as she was on wheelchair. He truly was taking care of all elderly and all families. Highly highly recommend "
"I am proud of all staff there. Especially front desk receptionist, I remember one name Ahmed Alsugaie. Also special thanks to day and night duty manager Mr. Aloufi Majed and MR. Alharbi Saif. Proud of my country people working there. Keep up all.
Dinning also is a mazing especially dinner. One girl there her name Marwah, she standing up all dinning time as cashier and as bartender. Thank you Marwah "
"Every thing was good. Thank Ms. Bashaier at the front desk for your pleasent help. Thanks to the restaurant staff and supervisor for making sure we were well served.
I wish the hotel was a little closer to kana. However, all was fine. "
"Hotel très propre et très confortable. Très proche aussi de la mosquée Haram. Personnel de chambre très serviable. Seul bémol nourriture à dominance égyptienne."
"Amazing visit with Al Safwah Hotel Tower. Situated with the Makkah Tower Hotel buildings it was quite close to Haram Masjid with 5 mins walk. We stayed in a Studio with Kaaba view. The hotel was clean and service was friendly. Our family of 4 with 2 little children enjoyed the stay. "
"Excellant location, friendly and helpful staff, clean and comfortable beds, the only negative thing was our room view that gave on the hotel old furniture storage yard..."
"I loved this hotel — it was clean and smelled amazing.
There was a shuttle that took you to the Haram every half hour, stopping at the Jarwal bus stop. (Since there are many bus stops around the Haram, it’s important to remember the name of yours.)
Be sure to try Aryana Restaurant nearby — it has the best charcoal chicken I’ve ever tasted.
Also, some reviewers mentioned there was no hot water. In fact, there is a switch in the washroom that turns on the water heater. Just turn it on for a few...
