"Everything about this hotel is perfect from price to location. Staff is very welcoming and quick check in and out. Close walk to Umrah door of haram and plenty of shopping and restaurants in between. Clean and comfortable and roomy rooms. Have water and tea and coffee in rooms and plenty of towels. Breakfast was also plentiful. Tons of options, including an omelet station."
"Issue with the room when we checked in and then we talked to the duty manager Mohammad he is very polite and accommodating person he listen our issue and Asked desk staff Ahmad to help us and Ahmad gave us some good options and finally we pay some extra and upgraded to Presidential suite. That is a lovely option as we have Haram view Alhamdulillah.
Again thanks for Mohammed and Ahmed for making our stay very comfortable."
"Au début nous avons eu un peu peur car notre chambre n’était pas prête à notre arrivée. Une autre chambre boys a été octroyée.
Puis À part le problème de wifi dans la chambre tout était excellent. Le personnel de nettoyage, le personnel du restaurant, la conciergerie qui a accepté de conserver nos valises jusqu’à notre retour à Makkah."
"Good hotel with a short drive to Haram ( Taxis take SAR 10-20 based on rush/demand). Can walk to Haram as well, but return of Haram is quite steep so could be challenging with family.
Overall the hotel is clean, well maintained"
"The hotel location was very good, haram 5-8 minute walk. The housekeeping staff was very good. Cleaned our room every day, gave us fresh towels as well as water.
Bellboys were good. When we called them to take up/down luggage, came straight away.
We did not use other services such as breakfast, laundry so can't comment.
A laungry shop was 2 minutes away as well as money exchange. "
