"My family stayed in a suite with one king bed and two twin beds from September 21 to September 25, 2025. The staff was very professional and friendly. This is, without a doubt, the best hotel in the world, offering five-star service. They truly make you feel like part of the family. If you are going for Umrah with your family, I highly recommend this hotel. From the front desk staff to room service and breakfast, everything is top-notch. I wish I could rate them more than five stars because they...
"Property was clean and staff were great. It’s just in a hill so going to the masque it was down hill and going back was hard. They do offer a bus transportation but hardly able to get in it coming back. Otherwise it was great"
"I am proud of all staff there. Especially front desk receptionist, I remember one name Ahmed Alsugaie. Also special thanks to day and night duty manager Mr. Aloufi Majed and MR. Alharbi Saif. Proud of my country people working there. Keep up all.
Dinning also is a mazing especially dinner. One girl there her name Marwah, she standing up all dinning time as cashier and as bartender. Thank you Marwah "
"This was my second stay at the same hotel, esp for umrah the location and distance to haram is approachable and tidy vicinity with convenient services esp breakfast included works well for us "
