"We enjoyed our stay. Beds were firm but comfortable. Tons of storage.
The resort food breakfast buffet was good, the fish tacos, chicken tenders, and guacamole at the pool side cafe were so good. Most dinners were eaten at the steak house because we didn’t hear great things about the Italian place. We did eat the Mexican restaurant one night but due to difficult service that night, we didn’t return. We did partake in some adult beverages and it seemed like the liquor was watered down so…
In...
"The support staff is what makes a resort great, and the Grand Residences has an abundance of this human resource. Special thanks to Jane M. and Horacio B. for making our vacation enjoyable and memorable. See you both next time."
"Todo el staff fue muy agradable y siempre atentos a querer ayudar
Santos en el bar de la alberca excelente servicio
Griselda, Abel y Antonio meseros del restaurante fueron increíbles "
"My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends.
The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best...
"This property is incredible! The rooms are big , clean and the bathroom is so luxurious. The staff always had a smile and i had the most relaxing time. Thanks to everyone at NABOA who made my stay so enjoyable! "
"Fue una experiencia increíble. Todo el personal es demasiado amable que te hacen sentir como en casa. En esprcial Baldemar y Mariana, que en todo momento estuvieron al pendiente de nosotros. La comida es riquísima y sale completamente del típico desayuno americano, los platillos son hechos al momento. Las instalaciones muy limpias y cuidadas. Sin pensarlo volvería y seguro que voy a recomendar este lugar. Me encantó!"
"El diseño arquitectónico del hotel es muy agradable. En particular, las habitaciones son placenteras, armónicas, espaciosas y bien logradas. Disfrute mucho la privacidad de la alberca privada y sus vistas. La atención del personal es cuidadosa y muy amable."
"First time traveling to Tulum & I couldn’t have picked a better hotel for our stay! The service was incredible and the convenience of the cenote at the property was unmatched! Will definitely be returning. "
สำรวจย่านริมน้ำที่ ท่าเรือ Playa del Carmen และสนุกกับกิจกรรมอื่นๆ ใน Playa del Carmen เช่น การดำน้ำเดินเล่นแถวชายหาดรับบรรยากาศดีๆ ในย่านนี้ หรือสำรวจหาความอร่อยที่บาร์น่านั่งดู
