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Dreams Jade Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
Property video
3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas
Garden
Outdoor wedding area
Relax at the luxurious Dreams Jade Resort & Spa - All Inclusive, surrounded by ocean views and a private beach. Enjoy breakfast, lunch, and dinner at one of seven restaurants with the kids or indulge in a spa day with hydrotherapy and massages. Guests rave about the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
The current price is ฿9,480
฿9,480 total
includes taxes & fees
8 Sept - 9 Sept
Exterior

On the beach

This Art Deco-style all-inclusive property is located on the waterfront and has a private beach. Take advantage of the beach loungers at the white sand beach. Experience the magic of beachfront dining with a memorable meal at the restaurant. Relax and treat yourself to a refreshing drink at the beach bar. Some on-site activities to enjoy while you're visiting include sailing, surfing/bodyboarding, and kayaking. Popular nearby activities worth checking out include snorkelling and parasailing.

Exterior
3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas
What guests liked about the beach

The beach was described as gorgeous, beautiful, wonderful, and stunning with easy access to the ocean for swimming.

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Junior Suite Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Double

7.8 out of 10
Good
(17 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean View King

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean View Double

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean View Double

8.6 out of 10
Excellent
(18 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, free minibar, in-room safe, desk

Junior Suite King

8.2 out of 10
Very good
(37 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, free minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean View King

8.4 out of 10
Very good
(37 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

Highlights

Balcony or patio
Separate dining area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Tropical View King

8.8 out of 10
Excellent
(34 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(15 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 5 min drive - 4.3 km
  • Ojo de Agua Beach - 5 min drive - 4.3 km
  • Puerto Morelos Beach - 10 min drive - 7.8 km
  • Monumento Ruta de los Cenotes - 11 min drive - 8.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Ile De France - ‬12 min walk
  • ‪Zan-Za Bar - ‬11 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Kobo - ‬10 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury all-inclusive property near Puerto Morelos Town Square
Consider a stay at Dreams Jade Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, a nightclub and 2 swim-up bars. This property is a great place to bask in the sun with a private beach, beachfront dining and a beach bar. Indulge in a manicure/pedicure, hydrotherapy and a facial at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and ocean views. Yoga classes are offered at the gym; other things to do include kayaking, beach volleyball and basketball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • 3 outdoor pools and a children's pool, with 2 swim-up bars, sunloungers and pool umbrellas
  • Bike hire, 2 outdoor tennis courts and express check-in
  • Supervised childcare (surcharge), massage treatment rooms and luggage storage
  • Wedding services, ATM/banking services and 1 meeting room
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 550 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Balconies or patios, LED light bulbs and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,710 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests travelling with a pet must present their pet's current vaccination record at check-in.
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Dreams Jade Resort & Spa - All Inclusive?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Dreams Jade Resort & Spa - All Inclusive on 8 Sep 2025 start from ฿9,479.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Jade Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per night.

How much is parking at Dreams Jade Resort & Spa - All Inclusive?

Limited spots are available.

What time is check-in at Dreams Jade Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Dreams Jade Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Jade Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Dreams Jade Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

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Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 716 out of 1298 reviews
Rating 8 - Good. 309 out of 1298 reviews
Rating 6 - Okay. 147 out of 1298 reviews
Rating 4 - Poor. 80 out of 1298 reviews
Rating 2 - Terrible. 46 out of 1298 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

yumeka

Liked: Cleanliness, staff & service, property conditions & facilities
Overall grea place
Stayed 4 nights in Aug 2025

10/10 Excellent

Angel Luis

It was beautiful and safe
Stayed 5 nights in Aug 2025

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, amenities
Loved this resort ! Will visit again
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the food, pools and entertainment
Stayed 5 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, a wonderful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

NAVINDRANAUTH

Liked: Cleanliness, staff & service, property conditions & facilities
The Place is amazing.
Stayed 5 nights in Jul 2025

8/10 Good

svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Always kind and caring staff.
Stayed 9 nights in Aug 2025

8/10 Good

Mustafa Ali

Was a nice a place to stay in.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Aug 2025

8/10 Good

Christopher Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful. The food was just average in some place but great in others. The staff was excellent. Wonderful people and I would go back.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everyrbinf was perfect. Especially the hibachi
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 7 nights in Aug 2025

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and provided very good costumer service.
Stayed 3 nights in Aug 2025

6/10 Okay

Rawaa

Liked: Cleanliness, property conditions & facilities
The resort was good but the restaurant staff aggressive behavior
Stayed 4 nights in Aug 2025

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so friendly! Great property!
Stayed 2 nights in Jun 2025

10/10 Excellent

JARITZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This impeccably maintained property is spacious, and its efficient layout ensures seamless access to all available amenities. I appreciated the clean and secure environment, complemented by exceptional customer service that enhanced my overall family vacation experience.
Stayed 6 nights in Jul 2025

10/10 Excellent

Yosley

Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 7 nights in Aug 2025

10/10 Excellent

Stacey Deryn M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities, friendly and sociable staff, food was excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the Governor's Suite upon arrival for being an Expedia Gold member. The resort staff were very friendly and helpful. All the restaurants were delicious, I would recommend eating before 7pm to avoid the dinner rush. All of the entertainment was excellent, we especially enjoyed the Mexico Show!
Stayed 5 nights in Aug 2025

6/10 Okay

Misty

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Food was good standard all inclusive stuff Bed ok
Stayed 6 nights in Jul 2025

4/10 Poor

Jeong

Disliked: Amenities
Food options at cafe was limited, room walls are thin and can be very loud hearing neighbors, few entertainment for all ages, and pool activities were quiet and dull. The night activities especially the Mexican Show was very entertaining and the variety of restaurant options was a plus.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dyasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , down to the staff , the food, the amenities and the room ! I can’t wait to visit the other sister properties around the world.
Stayed 3 nights in Jun 2025

10/10 Excellent

Zoraida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an amazing staff presence and hospitality from everyone. All members of my family enjoyed the food options at this resort especially the Buffet, Spice restaurant, and Castaways. There was nightly entertainment which was always fun to watch, we do you recommend going 30 minutes earlier just to have a good spot to watch. The entertainment team did an amazing job hosting the pool party and games. Overall it was a good family trip location.
Amazing staff
Stayed 7 nights in Jul 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff, made us feel like Family at every turn. The facilities are always clean. The food was great and can’t forget the Mexican Water (tequila) was awesome!!
The included bottle with the Bali Bed.
Love seeing all the lizards
The scenery is always beautiful
Puerto Morelos
Stayed 7 nights in Jun 2025