"Wonderful service. Very central in Zermatt. Amazing history. Bathroom was amazing, but the mattresses should be refurbished and provide pillow options. "
"The staff were extremely helpful and attentive. We even received a tour upon arrival. We had two nights of room service, and it was quick and extremely tasty! The spa and pool ares were nice as well. Don’t skip out on breakfast!"
"Dank des äusserst freundlichen und hilfsbereiten Personal fühlten wir uns hier wirklich willkommen und konnten unseren Aufenthalt voll und ganz geniessen. Die Lage unmittelbar bei der Sunegga-Bahn und nahe beim Bahnhof und Ortszentrum ist perfekt. Auch der Spa-Bereich ist top."
"Our balcony faced the duct work of the restaurant exhaust and the back of the train work shop they need to put something up to make it more aesthetically appealing. Eg. planter boxes to hide the duct work and a nice fence or hedges to hide the the unappealing train work shop."
"Lovely experience. First of all: it's the people. the gentleman on the desk was really kind and covered everything well at check in, which was nice as I was arriving late and he brought me to the room = never had that done before.
this actually seemed what I would have thought of as Swiss experience..
the precooked - Scrambled eggs were nicely done - a rarity in my experience. And included in the price. Exceptional cooked breakfast options - - - I think 6-8 different tureens! But maybe...
"Property was great! Staff were helpful and coffee was good. The spa downstairs was nice.. the whirlpool tub outside was only kept at 35 C so was a bit chilly. "
