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Aristella Swissflair Hotel & Apartements

4.0 star property
Alpine adventures await at this Swiss retreat where skiers find relaxation after a day on the slopes, with stunning Matterhorn views and a peaceful garden

Choose dates to view prices

Nestled near Zermatt-Matterhorn Ski Paradise, Aristella Swissflair Hotel & Apartements offers a warm welcome with a free breakfast buffet, golf course views from the rooftop terrace and 9 holes of golf. Unwind at the spa or stay active with ice skating, snowboarding and rock climbing on site. With multilingual staff and helpful services like luggage storage and tour assistance available to make your stay seamless.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Laundry room
The current price is ฿9,106
฿9,783 total
includes taxes & fees
7 Jun - 8 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM

Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:30 AM - 7:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during the autumn season.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 800 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CHF 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the hot tub
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Aristella Swissflair Hotel & Apartements pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Aristella Swissflair Hotel & Apartements?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Aristella Swissflair Hotel & Apartements on 7 Jun 2026 start from ฿9,106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aristella Swissflair Hotel & Apartements?

This property doesn't offer parking.

What time is check-in at Aristella Swissflair Hotel & Apartements?

Check-in start time: 3 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Aristella Swissflair Hotel & Apartements?

Checkout is at 11 AM.

Does Aristella Swissflair Hotel & Apartements provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 800 per vehicle applies.

Where is Aristella Swissflair Hotel & Apartements located?

Located near the slopes, this Zermatt hotel is situated in the mountains, and is within a 5-minute walk of Zermatt - Furi, Furi Ski Area and Furi - Riffelberg. Zermatt-Matterhorn Ski Paradise is steps away. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 185 out of 226 reviews
Rating 8 - Good. 30 out of 226 reviews
Rating 6 - Okay. 5 out of 226 reviews
Rating 4 - Poor. 3 out of 226 reviews
Rating 2 - Terrible. 3 out of 226 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, clean and tidy. Central location.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
The room was very nice and the breakfast was great. I had an excellent stay. The staff was also very friendly.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly recommend, attached restaurant also brill. My wife and I made a short list of our fave 3 hotels before deciding, we both had Aristella first. We didn't look at the others and were thoroughly impressed all round.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Staff friendly and helpful. Great amenities and easy walk from train. Breakfast was fantastic with a good selection.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located in Zermatt with short walking distance to everything. The staff was very friendly and room was spacious. The restaurant at the hotel was amazing for dinner.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels we stayed in while visiting Switzerland. Comfortable, beautiful, and service is top notch.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing, the breakfast, the food, the location, the view, i just absolutely loved it.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Zermatt

The hotel was beautiful, the staff super-friendly (especially Esther), the location was excellent, and the facilities top knotch. I especially liked the wellness center, which includes jacuzzis and a steam room, and the breakfast, which was delicious and included.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Swakshar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aristella Swissflair rocks

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Get the room with a balcony: you can see the stars and mountains at night. Magical.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful traditional Swiss hotel that is located a 10 minute walk from the Interlaken West train station and shopping strip. There are lots of good restaurants located within walking distance from the hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the breakfast was excellent and we had an amazing Matterhorn view from our balcony. We would definitely stay here again.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Father and son trip

Amazing hotel. Great location and very friendly staff
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the heart of Zermatt. Our room was spacious, clean, and had a great view of the Matterhorn. The staff is friendly and helpful. Only a five minute walk from the train station.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with the most helpful and obliging staff. An excellent room with stunning views
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect in every way! Lovely hotel, the staffs were friendly and very helpful! Close to everything and easy walk to town.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were excellent. There is construction in the area and work started at 6:30 am. Otherwise, my stay was wonderful, breakfast was delicious the room looked freshly renovated and very clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Timothy John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic place to stay. All the staff so friendly and a superb breakfast on offer. Felt very secure and safe and was great to have an in room safe for valuables like passport and cash. Would thoroughly recommend
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convenient to everything. The staff was helpful and great to work with. Breakfast was cooked to order & delicious.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Dr Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating. Thoroughly recommend.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I loved our stay at Aristella, the staff was very very helpful. We enjoyed using the SPA, everything was clean and the breakfast was great! We would go there again if we visit Zermatt again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Poirier

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second year at Aristella. We really like this family hotel. They took care of us extremely well. Thank you Aristella and team
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Zermatt, would highly recommend

Overall this was an excellent hotel, with special mention to the highly competent staff and owners. We found them to be personable and helpful, which isn't always the case in Zermatt. Nice balcony, quality breakfast and exceptional large wellness centre. This would be our preferred location if staying in a hotel in Zermatt.
Stayed 2 nights in Jan 2025