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Hotel Tannenhof

3.5 star property
Travelers start their day with a hearty breakfast before heading out to explore Zermatt's slopes or wander through the charming alpine town center

Choose dates to view prices

Located in Zermatt City Centre, Hotel Tannenhof offers an Italian restaurant, breakfast buffet, bar, and ropes course. Enjoy free in-room WiFi, multilingual staff, and luggage storage.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping
The current price is ฿9,674
฿10,374 total
includes taxes & fees
19 Jun - 20 Jun
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About this property

Hotel Tannenhof

  • Hotel near Zermatt-Matterhorn Ski Paradise
  • A free breakfast buffet, a hair salon and a bar are just a few of the amenities provided at Hotel Tannenhof. Active travellers can enjoy a ropes course at this hotel. The on-site Italian cuisine restaurant, Golden LokDown, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi.
  • Other perks include:
    • Helicopter/aeroplane tours, smoke-free property and a front desk safe
    • Multilingual staff, luggage storage and tour/ticket information
    • A lift
    • Guest reviews speak highly of the breakfast, helpful staff and location
  • Room features
  • All guest rooms at Hotel Tannenhof offer comforts, such as separate sitting areas, as well as amenities, such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • Heated floors, rainfall showers and free toiletries
    • Wardrobes/cupboards, separate sitting areas and highchairs

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Hotel Tannenhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Tannenhof?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Tannenhof on 19 Jun 2026 start from ฿9,674, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Tannenhof?

Hotel Tannenhof doesn't offer parking.

What time is check-in at Hotel Tannenhof?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Tannenhof?

Checkout is at 11:00 AM.

Where is Hotel Tannenhof located?

Located in Zermatt City Centre, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, St. Mauritius Church and Mountaineers Cemetery. Zermatt - Furi and Furi Ski Area are just steps away. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 295 out of 369 reviews
Rating 8 - Good. 54 out of 369 reviews
Rating 6 - Okay. 14 out of 369 reviews
Rating 4 - Poor. 3 out of 369 reviews
Rating 2 - Terrible. 3 out of 369 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, extremely helpful staff, very nice and clean property
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Great location good food
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Keyla

Liked: Cleanliness, amenities, property conditions & facilities
What truly stood out was the warmth and attentiveness of the staff, they made us feel genuinely welcome from the moment we arrived. The room was spotless and very comfortable, and the location couldn’t have been better.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Excellent hotel! Terrific location, super clean and new, extremely helpful staff. I will no doubt stay here again. The price was hard to beat in the heart of Zermatt.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Wonderful location. Very friendly staff. Hotel an room well kept and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel off the main tourist road to be quiet and peaceful, but close enough to be in the middle of shopping and restaurants in minutes. We’ll stay here when we come back to Zermatt!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities
Beautiful clean large rooms. Friendly, helpful staff. Great food. Nice ski lockers
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Amenities
Well located in centre of town, very clean, helpful staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, good location, breakfast good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here ... loved the location and its in the heart of the town...
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kerrie

Liked: Amenities
The staff was very friendly
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - very convenient location. Great acclaimed restaurant at the hotel as well.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, nice clean comfortable hotel and great location in the heart of Zermatt
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Beautiful hotel! The hotel restaurant is top-notch, too.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Matterhorn view at breakfast back glass door 😍
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

AWAIZ

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff were incredibly friendly and accommodating, which really made a difference. I was able to check in late, even after reception hours, and they made the process smooth and stress-free. When we had to check out early in the morning, they kindly provided us with breakfast to-go, which was a thoughtful touch. The room was very clean and comfortable. Best spot to stay at, if you want to be near the train station as restaurants. Overall, excellent service and hospitality—I would definitely stay here again and recommend it to others.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

RAKESH K

Liked: Cleanliness, amenities, property conditions & facilities
Overall: 9/10; Location: 9/10; Amenities: 10/10; Communication: 10/10 The room was clean and well-appointed, and the beds were comfortable. Breakfast was excellent and the breakfast area had a great view of the Matterhorn. Very friendly front-desk staff. Hotel is about a 7-min walk from the Zermatt station.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel in the heart of Zermatt. We had the top floor family room which was very spacious for our family of four.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean, quiet and modern room. Good breakfast
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Tannenhof is in a perfect, central location steps away from beautiful Matterhorn views and the charming shopping streets of Zermatt. The hotel is clean and modern with a wonderful restaurant for dinner. Francesco at the front desk was very helpful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great room — comfortable, clean. Overall, great stay!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot in the heart of the city. Amazing staff. Beautiful hotel!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and the service was awesome! Hotel is in perfect location from everything.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and very friendly and helpful staff.
Stayed 1 night in Jul 2024