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Hotel Albatros Zermatt

4.0 star property
Upscale retreat offers relaxation and adventure. Cozy lobby fireplace welcomes travelers after a day on the slopes. Attentive staff ensures comfort.

Choose dates to view prices

Hotel Albatros Zermatt, next to a golf course, offers comfort and excitement. Guests can enjoy spa massages, dry cleaning services, high-speed WiFi, and winter fun with sledding and ice skating.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service
The current price is ฿13,387
฿14,227 total
includes taxes & fees
10 Jun - 11 Jun
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About this property

Hotel Albatros Zermatt

  • Upscale hotel near Zermatt-Matterhorn Ski Paradise
  • You can look forward to an adjacent golf course, a terrace and dry cleaning/laundry services at Hotel Albatros Zermatt. Adventurous travellers may like the sledging and ice skating at this hotel. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
    • A lift, smoke-free property and luggage storage
    • Free newspapers, multilingual staff and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Hotel Albatros Zermatt offer comforts, such as bathrobes, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Free toiletries and hairdryers
    • Flat-screen TVs with cable channels and DVD players
    • Balconies, electric kettles and heating

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Exterior
Hotel Chesa Valese
Zermatt
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Bar
9.8 out of 10, Exceptional, 221 reviews
The price is ฿15,213
฿16,122 total
includes taxes & fees
4 Jun - 5 Jun
Hotel Chesa Valese
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 8:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CHF 83 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 35 for adults and from CHF 13 for children
  • Rollaway bed fee: CHF 83 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Albatros Zermatt pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Albatros Zermatt?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Albatros Zermatt on 10 Jun 2026 start from ฿13,387, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Albatros Zermatt?

This property doesn't offer parking.

What time is check-in at Hotel Albatros Zermatt?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Albatros Zermatt?

Checkout is at 11:00 AM.

Does Hotel Albatros Zermatt provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Albatros Zermatt located?

Situated in the mountains, this spa hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Kirchbrücke and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 12 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 175 out of 224 reviews
Rating 8 - Good. 41 out of 224 reviews
Rating 6 - Okay. 6 out of 224 reviews
Rating 4 - Poor. 1 out of 224 reviews
Rating 2 - Terrible. 1 out of 224 reviews

Reviews

Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Our room was beautiful and clean, and the view from our balcony was incredible. The staff were welcoming and very helpful. The bar was very cozy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Breakfast was amazing and location was convenient!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best viev, quite location, friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of Matterhorn is perfect. Spacious room with one of the most comfortable beds. Excellent hotel in a great location. Breakfast was delicious as well.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful check in. Property is spotlessly clean and updated. Great property and would highly reccomend
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location and friendly staff!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service, fantastic stay!

Wonderful customer service, so clean and comfortable. Stayed here after 10 days on the Haute Route and it was a magical ending to my incredible time in Switzerland. Very appreciative of the last minute soak in the jacuzzi in the evening too! Would highly recommend!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tor Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view

Great place with a charming hotel and a wonderful staff. The hotel manager, Anette Julen
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive views, hotel staff wonderful, buffet style breakfast had many choices. The hotel is smaller in size but has a cozy, warm atmosphere and it is a beautifully maintained property. The Matterhorn is a mystery. Never the same view twice. Stunning views. Truly a memorable stay.♥️
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catrin was awesome. Picked us up from the train station, checked us in, gave us a tour of the hotel and made a great dinner recommendation.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Our room was beautifully appointed, the staff was so efficient and very helpful with our travel needs. The hotel is further away from town than most but we like the quiet and taking the lovely walk into town was nice and we found many lovely bakeries along the way. We would highly recommend this hotel.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, amenities
Great service, great view lovely trip
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel with a great view but still quiet
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property; wonderful staff
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Marion

Liked: Staff & service
The room was clean; however, the property definitely needs a good reinnervation
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

James

Lovely location. Amazing view of the Matterhorn. Enjoyable helpful staff.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Catherine

Great location - just a 5 minute walk to the main strip. Very comfortable bed!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family bed and breakfast feel in a small hotel. Rooms were nice and staff was extremely helpful. Breakfast was great too. Thank you for a nice stay!
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Dorothee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our choice. Our suite was great and my oh my the view we had from our bedroom and balcony. The only thing I would say, shuttle should be free for the price of the room and also the balconies should not be shared with several suites. Apart from that loved it.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vrexing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing, the view from the balcony was incredible. Breakfast was delicious. The staff was really friendly. Would recommend
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Everything about this place is perfect! Great location. Unbelievable view of the Matterhorn. Street is not as crowded but it is still close enough to everything.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Lorena Dogaru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and assistance from the stuff was amazing and we had a very good time in this hotel. Thank you
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Jonathan

Liked: Amenities
Loved this hotel. Had an incredible view of the Matterhorn from our balcony.
Stayed 2 nights in Sep 2023