Lodges in North America

"The air conditioning broke during a heat wave and the hotel’s only response was to point out they have ice machines in the hallway Don’t expect any help if there are problems"

"It’s a good price and seemed safe."

"Staff was extremely friendly from beginning to end of stay. "

"Staff was excellent.I couldn't have asked for more. The restaurant needs to do something about the eggs at breakfast though."

"The breakfast is delicious, and the staff working in the dining room are great and kind. Overall, the experience was good, except for the check-in experience, which was unpleasant."

"We were disappointed that we had no refrigerator in the room. My husband is a diabetic and has meds to be refrigerated. Went down to ask to have one brought up. Manager that was on got us an upgraded room. We were down to one elevator and long lines but this was not the staff issue. Enjoyed our stay !!!!"

"Really enjoyed our stay. Room was spacious and clean. Staff was very attentive. Was within walking distance of everything! Going to make this our go to in NYC!"

"The Sheraton was very nice and I wouldn’t discourage anyone from staying here. The location was great for what I wanted to do while visiting. There were some areas for improvement. Our room didn’t have a TV remote. I had to request one. The water pressure in the shower was solid, but I would have liked more. Lastly, the AC in the room didn’t seem to make the room as cold as I wanted."

"We had a great time. LOCATION!!! was the best"