"A stunning view of Fuji mountain from room & restaurant windows. Prepared extra beds for us because we stayed 3 people. A lady staff who helped us to carry luggages from a car and to a car. A very delicious Italian restaurant in the hotel area. "
"ที่พักสะอาดและบริการดี อาการเช้าดีเยี่ยม มีบริการรถ shuttle bus ระหว่างโรงแรมไป kawaguchiko station ด้านหลังโรงแรมติด kawaguchiko lake ด้วย ให้ความเป็นส่วนตัวสูงดี"
"Loved our charming and spacious Japanese style room with an amazing view of Fuji from the 5th floor!!! We felt relaxed as soon as we walked in! Comfortable beds, nice bathtub in our private bathroom. The onsen facility is very clean. The staff are friendly and very helpful. The city and coach bus stops are very close by. The boardwalk along lake is beautiful to walk at night. Great restaurants and attractions in walking distance. We had 2 magnificent clear days and nights of viewing Fuji in...
"We absolutely loved our stay!! The room was beautiful, the onsens are incredible, the buffet breakfast was delicious and the service was fantastic! We stayed 2 nights, which I highly recommend to experience the hotel and Hakone properly. The only thing we didn’t love was the Kaiseki dinner - the food quality didn’t seem to be quite up to standard compared to everything else we ate at the hotel and seafood was already on the table when we arrived (it was even sitting out already for the next...