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"Air conditioning didn’t work in the room. We contacted them and waited until midnight and then went to sleep. The next day they said they would fix it while we were gone. When we came back, they said they fixed it. The following day we had a knock on the door of workers to fix it. It was never fixed."

"Convenience and great restaurant, get the breakfast and parking with your stay, so worth it! "

"Friendly staff and comfortable accommodations. Best feature is location!"

"Everything was excellent, very convenient location!"

"The frontline staff were patient and thorough—stayed cheerful even when folks were tired of waiting."

"I had a great stay at the Marriott Marquis in Times Square. The room was clean, and the hotel itself is beautiful and well-maintained. The location is unbeatable, right in the heart of everything, with easy access to subway stations and nearby attractions, which made getting around super convenient. I also appreciated the security measures; after a certain time, they check room keys, which made me feel safe during my stay. Overall, I was very happy with my experience and had no complaints. It’s a great place to stay, and I would definitely recommend it!"

"Hotel is old and needs updating I double booked by mistake and the mgmt saw it in the system and refused to help me"

"Clean room, maids stopped by daily to freshen up room, fast elevators, very helpful staff. We had no problem checking in bus as the day got later so did the check in line. Perfect location!"

"El hotel está muy bien ubicado, caminando a solo unos minutos de Central Park, a una calle arriba de la calle Broadway… en fin todo muy cerca para llegar a donde quieras sin problema. Las instalaciones del hotel también súper bien, en realidad todo lo calificaría excelente si no es porque solo funcionaba un solo elevador, y ahí sí que era una pérdida de tiempo porque te llevaba hasta 20 minutos de espera. Volvería a llegar sin duda, solo verificaría que funcionaran los elevadores."