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"Spacious room. Clean"

"Amazing staff, very helpful. We loved the lollies and drinks."

"Great stay nice staff"

"Wish other hotels were like this I miss it already!"

"I loved how close to the airport it was and other eateries. It had two options for mini markets"

"The breakfast was really good I would just recommend maybe having some chicken options "

"Restaurants: The staffs in the bar were not helpful at all. We are vegetarians. We could hardly found any food for vegetarians in the bar. They were not keen on making a vegetarian pizza. Most of the time they don’t understand English. We had to use Google translate. Generally the staffs in restaurants are not user friendly. The food options provided wouldn’t welcome vegetarians/ vegans. Property: Too expensive The hotel room was tiny, hardly any space to manoeuvre. The property is clean overall but some rooms emits bad odours. We got our room changed. The bell boys are helpful. Transportation: The hotel is in a convenient location. Easier to get to two train stations that connects to many areas. Taxi is available from the bottom of the hotel within the same building makes it very convenient to travel around. Overall: Location: excellent Restaurants: good for non-vegetarians; Not good for Vegetarians but options available nearby. Staff helpfulness: mixed Property look: good Would I stay again: yes if I can find vegetarian eateries nearby Price: Too expensive"

"Room was very nice — spacious and clean! Breakfast had a good selection with rice, omelet rolls, sausages, bread etc. We really appreciated the hotel bus that regularly ran! Staff was kind, check-in was a breeze as it’s done by machine. Also greatly appreciated the Lawson and staff in the lobby! It was very busy but they did a great job."

"This hotel needs to update its presentation on Expedia - I picked it because a) the rooms look great - most photos show a large bed b) they say they have a public bath and c) it's close to Tokyo Big Sight - BUT - after checking in a) I discovered I had unknowingly booked 'run of house' which means they gave me a room with two small single beds which was nothing like the photographs shown b) the public bath is US $15 per day and in the mall next door (which would be ok if that was made clear when booking because it is a nice spa) and c) yes, it's still close to Big Sight - Had to really make a bit of a fuss about how the presentation on Expedia was misleading before they changed me to a room with a large bed - but smaller room with no place to put a suitcase. Attitude of front desk staff was that I had made the 'error' when I booked but IMO the site is misleading. For value, convenience, free public baths onsite I'll stick with APA hotels moving forward - and even though those rooms are even smaller, they enable you to store stuff under the bed."