โรงแรมและที่พักในแคนคูน

"The hotel itself is great. We enjoyed the view from our room and the restaurant had excellent shrimp tacos. The breakfast was also very good. Our only complaint is the shuttle service. First you must book 48 hours ahead of time, not earlier or later. So that was a logistical challenge. Arriving to the airport there was no direction given by the hotel where to get the shuttle, thankfully se of the airport staff were helpful. Once we found where to wait for the shuttle it was the heat of the...

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"Estuvimos solo 1 noche, las instalaciones limpias, el cuarto confortable, variedad en el desayuno y exelente transportación gratis al aeropuerto."

"Staff is very nice and friendly, the hotel and the restaurants are great. I will book this hotel again."

"Absolutely amazing place! The beach views are breathtaking, everything is spotless, and the service is exceptional. We had a wonderful experience and would highly recommend it. Looking forward to coming back again"

"Great!"

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"Me hicieron perder toda la mañana. Y sacar mis cosas de la habitación aún comentándoles que tenía otra reservación y al final me dieron la misma habitación algo tan ilógico"

"Overall good experience"

"The hotel is conveniently located in Puerto Cancún, close to really good restaurants, shops and the ocean. The rooms are modern, clean, and offer great views. Amenities such as the gym are well maintained, and the food is good as well. Where the hotel falls short is in the level of service. While the staff are generally courteous, they are not particularly proactive or attentive, and do not consistently go above and beyond to ensure guests have a positive, seamless, and convenient experience....

"Staffs were sweet and the way they cleaning and maintaining property was impressive."

"Todos son muy amables siempre! Me encanta"

"The AC was small so it could not cool the room, we had to open the window and the door to get cool air from outside. Kitchen didn’t have microwave oven and the stove didn’t have gas. Utensils, plates and glasses were dirty and disgusting. Cockroaches crawl on the sink and cabinets. Bathroom looks filty too. This is the worst accomodation we had so far."

"This is not a fancy hotel but they have everything you need, excellent location they clean sheets every day, the only thing that I have to complain is they try to convince you to sign up for time share we spend like 40 minutes wen we are checking ✔️ in trying to Say no thanks, next day same like 2 hours like I'm here to relax not to have someone pushing me to buy something."

"Vale pelo custo benefício mas, nas fotos aparenta ser bem diferente, mais novo e “bonito”. Nossa estadia foi somente para os dias que tínhamos passeios, então só íamos para tomar banho e dormir, nós serviu bem. Para passar mais tempo no hotel não vale a pena."

"Everything was Perfect! Food was so good, and the drinks were perfect!"

"We had an amazing stay at this hotel and would definitely come back! If you’re looking for a peaceful, relaxing getaway surrounded by nature, this is the perfect place. The staff was outstanding and truly made our experience special. A special thank you to Antonio and Jesus, who took excellent care of us throughout our stay. They were incredibly kind, attentive, and always made sure we had everything we needed. We were also pleasantly surprised with a complimentary upgrade to a swim-up room,...

"Delightful place. Excellent staff and great food. Recommended."

"Musical noisy until 2 am, very bad night."