Located on the beach, Riu Palace Kukulkan - Adults Only - All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mool Beach and Forum Beach. Ventura Park Cancun and El Sol de Cancun are also worth visiting.
Consider a stay at Riu Palace Kukulkan - Adults Only - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar and a corner/local shop. With amenities such as a white sand beach and sunloungers, this hotel is the perfect place to soak up the sun. Indulge in aromatherapy, a massage and a body wrap at the on-site spa. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
Free self-parking
Guest reviews say great things about the proximity to shopping
Room features
All 428 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
Recycling and LED light bulbs
Eco-friendly toiletries and hairdryers
Balconies, satellite channels and ceiling fans
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Awards and affiliations
Eco-certified property This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:30 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli
Things to do
4 outdoor pools
Full-service spa
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Guest services
Change of towels on request
Concierge services
Daily housekeeping
Outdoors
Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Outdoor entertainment area
Pool loungers
Pool umbrellas
Full-service spa
Aromatherapy
Body wraps
Massage
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
100% renewable energy
12 floors
Art Deco architecture
At least 80% lighting from LEDs
Building
Built in 2022
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Towels
Entertainment
55-inch flat-screen TV with satellite channels
Food and drink
24-hour room service
Minibar
Outdoor space
Balcony
More
Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel
Riu Palace Kukulkan - Adults Only - All Inclusive Cancun
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel Cancun
Frequently asked questions
Is Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riu Palace Kukulkan - Adults Only - All Inclusive?
Self-parking is free at this property.
Are there all-inclusive benefits at Riu Palace Kukulkan - Adults Only - All Inclusive?
Yes, the property is all-inclusive.
Riu Palace Kukulkan - Adults Only - All Inclusive Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1130 out of 1743 reviews" "
10 - Excellent
1,130
Rating 8 - Good. 333 out of 1743 reviews" "
8 - Good
333
Rating 6 - Okay. 162 out of 1743 reviews" "
6 - Okay
162
Rating 4 - Poor. 48 out of 1743 reviews" "
4 - Poor
48
Rating 2 - Terrible. 70 out of 1743 reviews" "
2 - Terrible
70
9.8/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
2/10 Terrible
Natoya
2 May 2024
Disliked: Cleanliness, staff & service
The employees stole money out my room. Will never stay here again.
Property was nice! Guest service was great around the pool. I booked a romantic dinner that was supposed to be outdoors and paid extra for. They moved us in to a restaurant because of “weather,” there wasn’t any weather it was a major disappointment and not worth the money. Property was clean and love adults only!
La comida del buffet no es tan buena, y no me gustó que todo cerrara tan temprano, pero de ahi en fuera todo muy bien. Los restaurantes de especialidad deliciosos y no batallamos para encontrar donde cenar.
The only thing we don't like is the entertainment option on Saturday...Not everyone wants to leave the hotel or party with tons of people. Since Saturday is usually a night to have fun, they should definitely have something fun happening at the hotel itself. It should not be quiet
This is the one thing that I didn’t like. Upon arrival at the airport, I was immediately scammed out of cash by the transportation guy. He told me there was a 45 minute wait for our ride to the hotel but if I paid him a fee, he has a friend who could take us there immediately. His friend was the transportation guy who was supposed to take us for free. It was my 31st time in Cancun and I know the deal. When we were ready to leave, the transportation people tried to send us on a shuttle 4 hours before our flight saying nothing else was available.
Very clean property, friendly and helpful staff. Visited other areas, and while the surf was often red flag, the beach itself was much nicer than many other areas.