Search Hotels in Punta Cancun, Cancun

"The resort was excellent "

"Our room overlooked lagoon. But it was very clean and all amenities needed were provided. Very neat pool area and was glad the beach didn’t have much sargassum. "

"If I had to choose again, I would book a different hotel. The pricing was fair, and I understand you often get what you pay for, but the overall experience was disappointing. We arrived late the first night and went straight to bed because we were exhausted. The next morning, I noticed stains on the sheets and what appeared to be mold or fungus on three out of the four pillows. It was spread across the pillowcases and was extremely concerning from a health standpoint. And there was no hot water . I reported this immediately, and the hotel did upgrade us to an ocean-view room, which I appreciated. However, the issues continued. In both rooms: • There were no washcloths provided. • The lotion dispenser was empty. • In the upgraded room, I again noticed mold on a pillow the next morning. "

"We love this company! Service is exceptional and the staff always make us feel at home. We have used this brand on numerous occasions for 10+ years now and we keep coming back. LOVE IT!!"

"Staff was wonderful, hotel was clean, food was surprisingly good. We booked a room with an ocean view and it was worth every penny in my opinion. Docked one star simply for the condition of some of the areas around the hotel (a bit rundown in some outside areas, pool grout chipping, paint peeling in some spots - but nothing too bad) and the constant asking about spa services while at the pool. Not aggressive or pushy, just asking too much. I had just come from a massage and an hour later was being asked about spa while at the pool. I did have a massage and it was really nice - but didn’t love my facial. Overall great experience, great staff, great stuff for kids. We stayed on resort the whole time and our kids had a blast at the kids club. "

"I traveled solo and chose the non-inclusive option, which was a mistake, the prices are very high when converted to dollars. The rooms are good, but there was construction during my stay, so it was a bit loud near the pool area. Food options are limited. There’s mainly the buffet, and the beach food is very basic (burgers and hot dogs), so not ideal if you’re a foodie. The staff was good, but there isn’t much of a lobby atmosphere or nightlife. Overall, it’s fine for a short two-day weekend if you get a good deal, but otherwise I’d rate it closer to a 2.5-star experience."

"We had a nice ocean view. We enjoyed the three pools plus the jacuzzi. "

"Great ocean view, clean room, great staff."

"One elevator didn't work and the wait time to go up or down was long. "