Search Hotels in Punta Cancun, Cancun

"The Secret The Vine was fantastic! Our room was beautiful and had an amazing view of the beaches and pools. Would definitely recommend."

"Pros-Beautiful beach, room was nice and staff was super helpful. Cons- we weren’t told until we arrived that two of the four all-inclusive restaurants were closed (it appears permanently) and we were also subjected to a 45 min sales pitch upon check-in designed to get you to join their membership program. Overall we had a good time but be aware before you go"

"Great service b all the staff. Very accomodating"

"El hotel supero mis espectativas, buena comida, buen entretenimieto la playa divina y el staff muy amables. La unica recomendacion que les haria es que deben cambiar los juegos de cuartos. "

"Very nice very clean only restaurant food can do better waitresses at buffet we very attentive great service"

"I loved everything the Staff theres a guy name Alexander hacienda buffet he always make my husband and i welcome so grateful for him room was clean the resort was fun. Beach the waves where terrible the pool was nicee the steak house was amazing "

"We arrived having spent 7 days in Playa Mujeres, 1 day in Isla Mujeres and 3 days in Holbox. This was without doubt the worst hotel and biggest disappointment of the trip. The check in process was most unfriendly, no explanation of amenities or care for us as guests. We arrived at 2.40pm and could not check in, we were told to sit and wait in the lobby until 3. The rooms and the hotel in general are really really worn and outdated, certainly so far from the 5 star luxury it aims to claim. It was more reminiscent of a 3 star budget/airport hotel. Nothing about the place was personal, no staff seemed to bothered by use at check in, lunch, by the pool or at breakfast. The location is great, on the beach and in the heart of the hotel zone but the road is right outside the single pane windows, no soundproofing even. All in all it’s fine just not worth the price, the pool is ok, the room is fine but very old and worn/dated, it’s very impersonal service which is the fault of management not the overworked undertrained staff"

"No son tan amables "

"The people ( Lucia, Jose the bartender, Maclovio) who work at this wonderful place are incredible professionals! Each and every one of them went out of their way to make our vacation unforgettable! A thousand words of gratitude for their attentiveness, delicious food, incredible show, and gorgeous room with a stunning ocean view! Thank you, guys, for your work; we will recommend this hotel to everyone!"