Castles in Vietnam

"The area is under construction, the hotel did everything they could to keep us away from noise."

"Everything, but mainly the staff. Alex, Angie and Jimmy as well as the staff behind the scenes went above and beyond. They were helpful, kind, chatty and professional. It made our holiday! Cleaning, breakfast, taxi, and trips were all perfect. "

"The location of the hotel is very good, all major tourist points are walkable. The staff of the hotel was very very courteous and helpful. They went over and above to help you with any of transportation or room needs. Would like to highlight and appreciate two staff for their excellent customer service - Celine, helped us to get the best transportation deals for visits even after we checked out from hotel. Celine ensured the driver and van was available on time and managed language barrier we faced with driver. Dave - helped to safely keep a electronic device which we left behind and kept it safely until we were able to collect it back. Thank you both."

"I had a great time there with my family. My kid loved the indoor and outdoor water play areas, and the rooftop pool. The beach club is also very family friendly. The staff were all also excellent."

"This place was amazing, we just went for dinner one night at the roof and the hospitality was through the roof… we ended up booking 2 nights and had a great time the pool with bar was a great touch and it was fun to hangout with the bartender Nam great guy."

"Clean new hotel, staff was professional in their day to day greatings. Mary at front desk was always warm welcoming, she was very helpful with my stay. A+ for staff "

"Everything are good"

"Nice location to the beach and dining options. The hotels restaurant was lovely."

"English level of the staff is very low. Sometimes it seems like they use this for ignoring customer's questions. Kitchen staff see no obstacles for working with cough and running nose."