Beside the leaking ceiling, the room was nice. I was upgraded and also the staffs were extremely kind and thoughtful. Gave me a welcome gift while during the stay and it was nice to see child hood snacks at the front. Decoration and the atmosphere were very nice.
Over all lived my stay and would come back 20/10.
Traveled all over the world and this is one of the best place we’ve ever stayed at! Ayu from front desk was the best- extremely attentive and so sweet. She made my birthday trip so memorable. The property was always clean and the staff was always kind!
Excellent hotel! My family of four had the largest room, and it was very spacious with a huge wooden tub for baths. The staff was wonderful, and all amenities, including drinks, snacks, and bath products, were excellent. Thank you!
Clean room amazing experience recommend a in room massage, we really enjoyed our stay it was so relaxing and beautiful hotel. Staff was so amazing and attentive. Recommend coming and staying. Also not far from train station but still a nature feeling.
Een prachtige, kleinschalige en luxueuze ryokan hotel met een mooie combinatie tussen traditioneel en modern, op 15 min loopafstand van Kyoto station. We kregen een persoonlijke en aandachtige ontvangst en ook nog een zeer gewaardeerde, persoonlijke attentie vanwege ons jubileum! We hebben genoten van ons privé bad en de kamer is van alle gemakken voorzien. Absoluut waard om een (paar) nacht(en) te verblijven!
Beautiful Ryokan with wonderful staff. Everyone was especially kind and helpful - the best part of our stay was truly how nice everyone was and how welcome they made us feel. The Kaiseki was very enjoyable. Breakfast can also be provided in room at time requested. Kimono rental can be arranged with in room fitting/service. Excellent location within 15-20 minute walk of Kyoto station (or 7min taxi for ~¥1000 or ~¥2000 if you request an oversized vehicle for luggage using the GO app). Buses within one block also travel to and provide connection to many important sites. For laundry I recommend a business called Sclaundry which is only a 3-4 minute walk away because it is connected to a very nice cafe where you can enjoy a coffee/tea & sandwich while you wait approximately 1hr for your clothes to wash/dry - this was very convenient. Highly recommend!
I was there for 4 nights. Rooms are recently updated and nicely appointed. Soaking tub was amazing.
Staff was excellent and very accommodating.
เข้าพัก 3 คืน, มกราคม 2026
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Donald
28 พ.ค. 2026
The service, room, and dinner and breakfast were all first class. It’s a 10 experience.
The lobby coffee machine could be changed to Nespresso. Couldn’t work it.
De verdad que este ha sido el mejor hotel en el que he estado por mucho. El personal súper amable, me resolvió todos los conflictos que me generó el atraso de mi vuelo. El hotel impecable, la comida excepcional. Me reembolsaron el día que no alcancé a llegar inmediatamente, lidiando ellos con los temas de expedía. Simplemente maravilloso!!
Quedé tan sorprendida y tan agradecida que este es el único review que he hecho de algún hotel.
Buenos además vale la pena mencionar que las instalaciones al ser un hotel tradicional japonés (ryokan) son maravillosas!
The hotel is located in a quiet neighborhood. Need to take taxi if you have luggage. They can store lyggage for you before check in which was a breeze. Staff are extremely helpul and delightfilul. They have a simple snack bar with wine at front desk. We stayed at a family room for 4. Room is spacious and clean. Room decor is simple yet elegant. Beds are comfortable. We have breakfast and dinner in the rooml. Keiseki dinner was not exceptional as it should be given the price. Presentation and taste were ok. Breakfast was a little underwhelming. In all, I would stay again for the wonderful staff and elegant room but would go out to explore other food options.
We had a great time! Beautiful room with great amenities! Onsen in balcony was the best thing. Room service was on point and all the staff were very attentive and very very nice! On the way back home on a rainy day one of the female staff kindly came outside and helped me carry suit case in taxi. She kindly told me to get in the car first because it’s raining and she said she will take care of suit case. I am very pleased with this Omotenashi service and I have so much respect and appreciation. This place is highly recommended 🙇