Starting from day one to checking out, customer service is consistently excellent. All staff are very helpful with all my concerns, since I don’t speak Japanese. Hotel room very clean and spacious ! Close to train station and other tourist spot
Had a wonderful stay! The room was super clean and comfortable, and the staff were friendly, welcoming, and helpful. The breakfast was delicious with a good variety of options, and the bar had a great atmosphere. Overall, a very pleasant experience. I’d definitely stay here again!
Wonderful place, clean and so close to shops and restaurants as well as shrines and other sites. I would 100 percent stay here again.
Staff was so friendly and incredibly helpful.
Fantastic hotel. Rooms were very nice. Comfortable beds, nice bathrooms. Lounge and lobby area not only beautiful but very stylish, with wonderful cocktails. Location could not have been better. 5 minute walk to Gion or central Kyoto. Steps from a subway station also. Highly recommend.
Really lovely hotel, great location and easy to explore Kyoto from here. Breakfast was excellent and it was nice to grab a coffee to go too. Really nice rooms and well presented.
This has been one of the best hotels out of my trip. Especially for the staff, making our honeymoon. So special and personalized would definitely recommend.
We booked a premier room with a king bed and this room and hotel was my favorite of all the hotels we stayed in Japan for our six week holiday. The room was spacious, huge comfortable bed , excellent powerful shower. The breakfast area was set in a delightful area and you could choose how you like your eggs cooked.There is a nicely laid out bar where you can have your welcome drink, it also has a small area to relax and have a free coffee which is available 24hrs. The position is in a great location with a metro station close by and walking distance to plenty of restaurants. This is a very well presented professional hotel and I would definitely come back here.