What an incredible gem of a property with the best staff of associates. Great location for temple and shrine visits. An easy taxi/uber ride to the downtown area to visit food market and other great areas
The attention to all the details is next level!
Amazing hotel - room, restaurant, views - were all superb and very zen. We had a very enjoyable stay! The only comment is that stuff while friendly were not really fluent in English and were not able to effectively assist with restaurant reservations.
Amazing hotel, a true example of luxury with the attention to details that is the hallmark of high end Japanese hospitality. Rooms are spacious and perfectly cleaned (as is the whole hotel), great space a small natural spring onsen. Nicely located on the edge of Gion. I hope to visit again.
Very clean, very beautiful and staff were incredible.
My only critique is the mini bar. To me its an out dated design and a bit insulting, like your spending money to be there only to be met with auto charged drinks. Water is also given free so it’s a bit redundant. Besides that though! Perfect stay, 100% recommend.
Had a wonderful time with my wife after spending 4 nights at the Banyan. Staff were warm and welcoming, room was beautiful, clean and spacious. Will be returning!
Our stay at Banyan Tree Higashiyama Kyoto was exceptional (4 nights). The hotel is beautifully designed and practically brand new. We loved that guests could choose from two different styles of yukata to wear during their stay. The breakfast was delicious (there are three options for breakfast and you can mix a match), the staff was incredibly attentive and welcoming, and our room was spacious, spotless, and equipped with excellent amenities. We had a wonderful experience and would gladly stay here again.
The room was quiet, spacious and clean. Amenities are good. Especially, the spa, breakfast and dinner are awesome. Staffs are well trained and professional. Highly recommended.
Everything is great with the hotel - except - (1) long walk uphill to get back to hotel after a day out, and -
(2) if you are driving, the hotel’s small carpark is at the bottom of the hill, which means you’ll have to walk up that moderately steep slope to get back to hotel….which can be a good daily exercise….
Banyan tree made our trip in Kyoto. The concierge and hotel staff were so helpful with planning and implementing my engagement plans, I can’t thank them enough. The hotel itself is stunning and the rooms are in keeping with a proper Ryoken with a modern twist. I highly recommend staying