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"Pool and location"

"10/10 will be back "

"We enjoyed ourselves, would definitely come back"

"good"

"Clean and great location "

"What a great spot for walking to attractions and restaurants!"

"Friendly staff and walking distance to everything and main attractions "

"Please share something about the coffee & breakfast cafe with guests checking in. Many of us were checking out before we noticed it was there."

"This was our second stay at this Royal Sonesta and it was wonderful. The staff was sweet and attentive. The hotel is convenient to EVERYTHING! Our room was beautiful - 1 bedroom suite and we had a view of the river that was spectacular. "

"Customer service was great."

"I enjoyed the drink voucher at the end of a stressful day, going into a worse one! Staff were lovely."

"The hotel is exceptionally located....close to Magnificent Mile as well as Oak Street Beach. It had a good gym as well. The rooms were spacious and clean. The views were absolutely amazing and we loved our visit! The proximity to the beach led us to spend more time there than originally planned! Only downside was the construction on the parking garage which had us looking around for parking last minute."

"As wealthy as Swissotel is, they didn't have a microwave so I could warm my food. Please fix that. I'm definitely coming back 😘"

"Good"