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"The hotel was phenomenally clean, the staff was nice !"

"Basic but clean hotel with a good location, you’re clearly paying for the spot. However, the bathroom design is a major downside. It’s too minimalist and impractical; the shower is cramped for tall guests and water leaks everywhere."

"Staff was wonderful. Great location for exploring the city!"

"This is a beautiful hotel with easy access to many amenities and sites. The room was clean and nicely decorated. The staff were very accommodating and friendly. Highly recommend and will be coming back in the future."

"Room smelled smoke and outdated "

"Just an old outdated hotel you know what you’re getting water pressure was a little low. Paint was cracked."

"Great breakfast. Made to order omelets. Great location. Walkable to Bean and Navy Pier. The availability of complementary wine window wax too short."

"Asked Expedia for an early check-in and was told it would be after three like it was supposed to be. It was very cold in Chicago and all we wanted to do is get in a room and begin the day. They promised they would call when our room is available and never ever did. So we walked around in cold Chicago waiting for the call that never ever came. Got the room at 6:30 pm and went to sleep a couple hours later. The heater didn’t work and it was freezing in the broom although they did bring blankets up and a tiny space eater the size of a shoebox. It was definitely not worth what we paid. (A Premium price) and feel a partial refund would be in order."

"I really enjoyed my stay and the hospitality. Th hotel is close to everything and I walked everywhere."